Job Overview
Compensation
Hourly
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Life insurance
Job Description
Graton Resort & Casino is a premier luxury resort and casino destination renowned for its exceptional hospitality and commitment to delivering an outstanding guest experience. Nestled in a vibrant gaming and entertainment environment, Graton Resort & Casino combines elegance, comfort, and cutting-edge amenities to create an unforgettable atmosphere for both guests and employees. The resort emphasizes high standards of cleanliness and maintenance, ensuring that every corner of the property reflects the luxury and quality the brand is known for. This dedication to maintaining an immaculate environment underscores the resort's reputation as a top-tier venue for relaxation, gaming, and entertainment. As part of this esteemed establishment, employees are encouraged to embody the resort's core values of hospitality, teamwork, and excellence in service.
The Internal Maintenance Porter role at Graton Resort & Casino is vital to upholding the property's luxury standards by ensuring the cleanliness and upkeep of all casino and public areas. This full-time position involves detailed cleaning responsibilities including maintaining guest and team member common areas and restrooms, polishing gaming equipment, and managing biohazard spills in compliance with safety protocols. The porter is responsible for operating cleaning equipment and handling physical tasks such as moving and resetting furniture to maintain a welcoming environment. This role requires someone who is physically capable of performing demanding tasks like standing, walking, bending, and lifting for extended periods, while adhering to all company safety standards and procedures.
Beyond the cleaning duties, the Internal Maintenance Porter acts as an ambassador of the Graton Resort & Casino's values by interacting positively with guests and colleagues alike. This role requires effective communication skills and a friendly demeanor to contribute to a positive atmosphere on the property. Employees in this position must be familiar with occupational safety standards, including proper chemical handling and equipment operation, ensuring both personal and guest safety. Additionally, the job demands vigilance in identifying any maintenance issues and reporting damaged or worn property that could affect guest experience or safety.
Working conditions for this position vary from quiet, small spaces to lively areas exposed to smoke and noise, demanding versatility and resilience from the porter. The role offers an opportunity to work in a dynamic and customer-focused environment, supporting the smooth operation of one of the region's leading resorts. Altogether, the Internal Maintenance Porter is essential in maintaining Graton Resort & Casino's reputation for cleanliness and luxury, playing a key part in the guest journey from arrival to departure. This position is suitable for individuals committed to quality workmanship, safety, and exemplary service in the hospitality industry.
The Internal Maintenance Porter role at Graton Resort & Casino is vital to upholding the property's luxury standards by ensuring the cleanliness and upkeep of all casino and public areas. This full-time position involves detailed cleaning responsibilities including maintaining guest and team member common areas and restrooms, polishing gaming equipment, and managing biohazard spills in compliance with safety protocols. The porter is responsible for operating cleaning equipment and handling physical tasks such as moving and resetting furniture to maintain a welcoming environment. This role requires someone who is physically capable of performing demanding tasks like standing, walking, bending, and lifting for extended periods, while adhering to all company safety standards and procedures.
Beyond the cleaning duties, the Internal Maintenance Porter acts as an ambassador of the Graton Resort & Casino's values by interacting positively with guests and colleagues alike. This role requires effective communication skills and a friendly demeanor to contribute to a positive atmosphere on the property. Employees in this position must be familiar with occupational safety standards, including proper chemical handling and equipment operation, ensuring both personal and guest safety. Additionally, the job demands vigilance in identifying any maintenance issues and reporting damaged or worn property that could affect guest experience or safety.
Working conditions for this position vary from quiet, small spaces to lively areas exposed to smoke and noise, demanding versatility and resilience from the porter. The role offers an opportunity to work in a dynamic and customer-focused environment, supporting the smooth operation of one of the region's leading resorts. Altogether, the Internal Maintenance Porter is essential in maintaining Graton Resort & Casino's reputation for cleanliness and luxury, playing a key part in the guest journey from arrival to departure. This position is suitable for individuals committed to quality workmanship, safety, and exemplary service in the hospitality industry.
Job Requirements
- Ability to communicate effectively with guests, team members and management in both written and verbal form
- Ability to read, write and speak in English
- Interact with fellow team members and guests in a friendly, positive, and courteous manner
- Must be at least 21 years of age
Job Qualifications
- Ability to communicate effectively with guests, team members and management in both written and verbal form
- Ability to read, write and speak in English
- Interact with fellow team members and guests in a friendly, positive, and courteous manner
- Must be at least 21 years of age
Job Duties
- Responsible for redefining hospitality at Graton Resort & Casino while living, supporting, and promoting values
- Perform responsibilities in accordance with all company standards, policies, and procedures
- Maintain cleanliness of all guest and team member common areas throughout property
- Maintain cleanliness of all guest and team member restrooms
- Clean and polish all slot machines and gaming tables
- Clean up biohazard spills and any contaminated areas per department policies and protocols
- Pick up and remove trash and broken glass from all guest and team member common areas throughout the property
- Clean walls, ceilings, floors, and vents as required and per department policies and protocols
- Operate tools and equipment as trained to clean floors, fixtures, surfaces, and carpets throughout property
- Move, rearrange, or relocate furniture/equipment as needed to thoroughly clean all areas
- Reset furniture/equipment to company approved layout after completing cleaning protocols
- Collect and empty trash receptacles from all guest and team member common areas throughout property
- Be familiar with OSHA and MSDS requirements regarding chemical and electrical equipment used in the department
- Report to management any damaged or worn property identified while cleaning including surfaces, floors, carpets, fixtures, furniture, tools, and equipment
Job Criteria
Experience
No experience required
Job Location
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