Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Life insurance
Disability insurance
Employee assistance program
Job Description
The Interior Household Manager position is offered by a prestigious private residence seeking a professional to provide hands-on support and oversight of housekeeping, laundry services, and additional interior operations. This distinguished role belongs to an esteemed family looking to maintain an impeccably organized, clean, and efficient household environment across multiple properties. The employer is committed to exemplary service standards and values confidentiality and discretion deeply, as these responsibilities are conducted within the privacy of the family home.
The Interior Household Manager works closely with the Director of Residences, Staff, and Personal Services, ensuring seamless coordination of daily housekeeping tasks while managing inventory, organizing spaces, and overseeing all laundry services at the primary residence and other properties assigned. This role demands not only operational excellence but leadership in managing housekeeping staff, contractors, and seasonal personnel devoted to maintaining and elevating the home environment. The successful candidate will actively participate in performing housekeeping duties, ensuring that every corner of the residence reflects the highest standards of cleanliness, presentation, and care.
This full-time position is integral to simplifying and enhancing the daily routines of the family by leading the interior household team to optimize workflow and maintain rigorous standards. Responsibilities include hands-on housekeeping duties, from cleaning and organizing to laundry and ironing, ensuring that kitchens, bedrooms, bathrooms, common areas, and recreational spaces are impeccably maintained. Additionally, this manager will oversee inventory of household supplies and coordinate timely replenishment alongside the Family Assistant. Seasonal deep cleaning projects and vendor relations are also critical, including coordination of maintenance repairs and fine item care such as crystal and silver polishing.
An essential leadership component involves direct supervision, scheduling, and performance oversight of the interior household staff and seasonal workers. The Interior Household Manager serves as the primary point of contact for staff, offering guidance and resolving operational issues promptly, including urgent matters outside regular hours when necessary. Collaboration with the Director of Residences and other management stakeholders ensures alignment and support of household operational priorities.
This role also extends to broader household coordination, including managing short- and long-term projects, event planning for family gatherings, and overseeing household functions with attention to detail and discretion. The manager greets guests, directs deliveries, and manages holiday décor installation and removal to maintain a welcoming and functional home atmosphere. Travel between properties is required to uphold five-star quality residential standards and prepare for family arrivals.
The ideal candidate brings 8-10 years of housekeeping experience, proven leadership capabilities, excellent communication skills, and proficiency in Microsoft Office applications. Experience in high-end hospitality is highly valued, emphasizing motivation of staff and fostering a cooperative team environment. Attention to privacy, confidentiality, good judgment, and multitasking abilities are essential to succeed and thrive in this intimate and dynamic role.
The Interior Household Manager works closely with the Director of Residences, Staff, and Personal Services, ensuring seamless coordination of daily housekeeping tasks while managing inventory, organizing spaces, and overseeing all laundry services at the primary residence and other properties assigned. This role demands not only operational excellence but leadership in managing housekeeping staff, contractors, and seasonal personnel devoted to maintaining and elevating the home environment. The successful candidate will actively participate in performing housekeeping duties, ensuring that every corner of the residence reflects the highest standards of cleanliness, presentation, and care.
This full-time position is integral to simplifying and enhancing the daily routines of the family by leading the interior household team to optimize workflow and maintain rigorous standards. Responsibilities include hands-on housekeeping duties, from cleaning and organizing to laundry and ironing, ensuring that kitchens, bedrooms, bathrooms, common areas, and recreational spaces are impeccably maintained. Additionally, this manager will oversee inventory of household supplies and coordinate timely replenishment alongside the Family Assistant. Seasonal deep cleaning projects and vendor relations are also critical, including coordination of maintenance repairs and fine item care such as crystal and silver polishing.
An essential leadership component involves direct supervision, scheduling, and performance oversight of the interior household staff and seasonal workers. The Interior Household Manager serves as the primary point of contact for staff, offering guidance and resolving operational issues promptly, including urgent matters outside regular hours when necessary. Collaboration with the Director of Residences and other management stakeholders ensures alignment and support of household operational priorities.
This role also extends to broader household coordination, including managing short- and long-term projects, event planning for family gatherings, and overseeing household functions with attention to detail and discretion. The manager greets guests, directs deliveries, and manages holiday décor installation and removal to maintain a welcoming and functional home atmosphere. Travel between properties is required to uphold five-star quality residential standards and prepare for family arrivals.
The ideal candidate brings 8-10 years of housekeeping experience, proven leadership capabilities, excellent communication skills, and proficiency in Microsoft Office applications. Experience in high-end hospitality is highly valued, emphasizing motivation of staff and fostering a cooperative team environment. Attention to privacy, confidentiality, good judgment, and multitasking abilities are essential to succeed and thrive in this intimate and dynamic role.
Job Requirements
- Responsibilities are conducted in the family home
- The right candidate must genuinely be committed to be part of a team whose shared goal is to provide exemplary service and to positively contribute to a healthy, active, and loving home environment
- The family’s privacy is of critical importance
- therefore, the highest level of confidentiality in the family’s business and personal matters must be exercised at all times
- Ability to lift thirty (30) pounds to maximum height of six (6) feet
- Ability to climb stairs, bend, kneel, and remain standing on feet for lengthy periods of time
- Pushing or pulling vacuum cleaner and other household maintenance equipment
Job Qualifications
- At least 8-10 years of prior housekeeping or house cleaning experience
- Previous leadership experience required
- Ability to motivate staff in a positive and cooperative manner
- Excellent verbal and written communication skills
- Good judgment and decision-making skills
- Strong multi-tasking and organizational skills
- Ability to interact professionally and effectively with all levels of management and staff
- Proficient in Microsoft Word and Excel
- High-end hospitality experience preferred
- Ability to initiate, prioritize, and follow through on projects with little supervision
- Ability to see the big picture, anticipate needs and initiate projects accordingly
Job Duties
- Provide hands-on oversight and execution of all housekeeping and laundry operations across family properties, ensuring consistently high standards of cleanliness, organization, and efficiency
- Maintain expert knowledge of housekeeping and laundry practices to optimize workflows and uphold service excellence
- Perform daily opening and closing procedures, including walkthroughs of the residence to ensure overall tidiness, proper storage of personal belongings, and clear communication of any pertinent updates
- Deliver comprehensive housekeeping services, including cleaning, organizing, laundry, ironing, and upkeep of all interior spaces such as kitchens, bedrooms, bathrooms, common areas, recreational spaces, and storage areas
- Oversee all aspects of laundry and dry-cleaning services, including the coordination of incoming and outgoing items and delivery to designated locations
- Manage inventory and stocking of all household, cleaning, and toiletry supplies
- coordinate with the Family Assistant to ensure timely replenishment
- Oversee and coordinate routine, seasonal, and deep cleaning projects, including spring cleaning, and storage room maintenance
- Partner with the Property Manager when additional support is required
- Coordinate and manage vendor services and household maintenance needs, including meeting service personnel, communicating repair requests, and ensuring timely resolution of issues
- Oversee interior plant care, fine item maintenance (e.g., crystal and silver), and overall presentation standards throughout the residence
- Oversee organization and maintenance of the Principal’s personal areas, including inventory management for toiletries, OTC medications as well as valuables such as jewelry and art
- Provide direct supervision, leadership, and clear direction to interior household staff, seasonal employees, and contractors, setting expectations and monitoring performance to ensure high standards are consistently met
- Assign, delegate, and oversee completion of daily, weekly, and monthly tasks, ensuring all work is executed efficiently and to established household standards
- Develop and manage staff schedules across all assigned properties, ensuring appropriate coverage and operational efficiency
- Review, approve, and submit timesheets for hourly employees, managing overtime in alignment with the needs of the Family
- Serve as the primary point of contact for interior household staff, providing guidance, support, and timely resolution to operational questions, including availability for urgent matters outside of standard working hours as needed
- Partner with the Director of Residences, Staff, and Personal Services, as well as Property Managers, to communicate updates, ensure alignment, and support day-to-day operations
- Manage multiple short- and long-term projects with strong attention to detail, discretion, and follow-through, ensuring high-quality execution
- Coordinate events, family gatherings, and household functions, including catering and entertainment, in partnership with the Family Assistant to ensure seamless execution
- Greet guests upon arrival, direct them appropriately, and manage the receipt and documentation of deliveries and gifts
- Oversee seasonal and holiday initiatives, including the planning, installation, and removal of interior and exterior holiday décor
- Travel to all assigned properties to ensure five-star quality standards and readiness of residence prior to the family’s arrival
- Communicate with the Directors of Residences, Staff, and Personal Services and applicable staff regarding schedules, priorities, and operational updates
Job Criteria
Experience
No experience required
Job Location
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