Interim Food Service Supervisor

Job Overview

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Employment Type

Temporary
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Compensation

Hourly
Exact $24.43
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Benefits

Employer Paid Medical Insurance
Dental Insurance
Vision Insurance
Paid Time Off
competitive hourly wage
Temporary full-time position
varied shifts

Job Description

The Nutrition Services Department operates within a prominent healthcare setting and focuses on delivering exceptional food service to patients, staff, and visitors. This department is essential to the overall hospital experience, responsible for providing nutritious, safe, and high-quality meals while complying with rigorous health regulations and dietary guidelines. Known for its commitment to quality and safety, the department plays a critical role in supporting the health and recovery of patients by ensuring that dietary needs are met with precision and care. Employees benefit from employer-paid benefit premiums for medical, dental, and vision coverage, emphasizing the organization’s investment in its team’s well-being. This position offers a competitive pay range of $24.43 to $36.36 per hour, reflecting the specialized nature and responsibility of the role. The role is a temporary position, offering a full-time schedule of 40 hours per week with varied shifts to accommodate the dynamic nature of healthcare food service operations.

The Interim Food Service Supervisor holds a pivotal leadership position within the Nutrition Services Department, overseeing the daily operations of the food service area. This role entails comprehensive responsibility for managing food preparation, assembly, and delivery across a variety of food service functions including patient trayline, retail cafeteria, daycare services, and catering events. The position demands strong leadership, organizational, and communication skills as the supervisor directs, trains, and evaluates food service staff, ensuring compliance with sanitation, safety, and dietary regulations. The supervisor is accountable for maintaining high standards of food quality, portion control, and presentation, guaranteeing that meals meet hospital policies and regulatory requirements consistently.

Beyond management duties, the Interim Food Service Supervisor actively participates as a working leader, stepping in to support food service operations whenever necessary. This includes roles such as cook, baker, caterer, ambassador, cashier, or dishwasher during periods of staff shortages. Collaboration with clinical nutrition and culinary teams is crucial to enhance patient dining experiences and to support quality improvement initiatives. The supervisor engages in workforce management by assigning duties, developing schedules, and optimizing staffing to meet operational demands effectively.

A key aspect of the role involves monitoring compliance with HACCP guidelines, infection control protocols, and safe food handling practices while conducting regular inspections for cleanliness and health regulation adherence. The supervisor also plays an important role in inventory management, coordinating with purchasing staff to replenish supplies and minimize waste through proper storage and rotation.

The position requires proficiency in utilizing dietary software and electronic systems for managing patient information, tray tickets, menus, and inventory records, ensuring seamless food service delivery. Maintaining logs, temperature records, and cleaning checklists forms part of essential documentation duties to uphold quality assurance and safety standards.

The Interim Food Service Supervisor serves as the primary contact for food service issues during assigned shifts, including weekends and holidays, and may fill in for the lead supervisor as needed. Additional responsibilities include assisting with emergency meal planning in the event of hospital emergencies or service disruptions. The role supports the hospital's mission, vision, values, and policies, contributing to ongoing training and education, particularly in programs related to hospital standards and accreditation. This is a physically demanding position that requires the ability to lift weights up to 50 pounds, perform continuous walking and standing, and accommodate dynamic workload requirements in a fast-paced healthcare food service environment.

Job Requirements

  • High school diploma or equivalent
  • Three years of experience in commercial or institutional food service management or supervision
  • Possession of State of Oregon Department of Health Food Handler's License
  • Registration in Oregon CBR required for daycare setting
  • Ability to communicate effectively in English
  • Basic math proficiency
  • Ability to work weekends and varied shifts
  • Physical ability to lift up to 50 pounds
  • Ability to work in fast-paced healthcare food service environment
  • Willingness to fill in multiple food service roles during staff shortages

Job Qualifications

  • High School diploma or equivalent
  • Post high school culinary training/education preferred
  • Serve-Safe Certification desired
  • State of Oregon Department of Health Food Handler's License is required
  • Must be registered in Oregon CBR for working in daycare setting
  • Three years of experience within a commercial or institutional dining food service department managing and/or supervising a unit of food preparation and service staff
  • Completion of an institution management, food management, dietetic internship, or accredited culinary arts program may substitute for one year of the required experience
  • Ability to speak and write English
  • Basic math skills
  • Ability to work with culturally diverse population
  • Must be able to work weekends and evenings as needed

Job Duties

  • Oversee the preparation, assembly, and delivery of patient trays, retail meals, and catered events
  • Monitor food quality, temperature, portion control, and presentation to ensure consistency and compliance with standards
  • Assign daily duties, develop work schedules, and adjust staffing levels based on operational needs
  • Provide hands-on leadership, coaching, and performance feedback to food service staff
  • Participate in hiring, training, evaluating, and disciplining staff as needed
  • Monitor staff adherence to HACCP guidelines, infection control protocols, and safe food handling practices
  • Conduct routine inspections of food prep and service areas for cleanliness and compliance with local, state, and federal health regulations
  • Ensure timely meal service and effective coordination between kitchen, trayline, and delivery teams
  • Identify workflow bottlenecks and implement improvements to optimize efficiency and reduce delays
  • Respond to patient meal concerns and special requests in a professional and compassionate manner
  • Maintain a visible presence in the department and foster a culture of service excellence for all customers, including patients, staff, and visitors
  • Fill in all shifts in the department as needed, including cook, baker, caterer, ambassador, cashier, dishwasher during times of short staffing
  • Monitor food and supply inventory levels and communicate with purchasing staff or vendors to replenish stock
  • Minimize waste by ensuring proper rotation, labeling, and storage of food and supplies
  • Work closely with dietitians and Nutrition Services staff to ensure patient meal accuracy including therapeutic diets, allergies, and texture modifications
  • Communicate trayline or production issues that impact patient satisfaction or safety
  • Enforce department policies and assist in developing and updating standard operating procedures
  • Support ongoing quality assurance and performance improvement efforts
  • Utilize dietary software and electronic systems to manage patient information, tray tickets, menus, and inventory records
  • Maintain logs, temperature records, cleaning checklists, and staff documentation
  • Act as the point of contact for food service issues during assigned shifts, including weekends and holidays
  • Fill in as needed in absence of lead supervisor, placing orders if necessary
  • Assist with emergency meal planning and delivery in case of service disruptions or hospital emergencies
  • Support the hospital mission, vision, values, policies, and procedures
  • Participate in required education for DNV programs as applicable to position
  • Perform other related duties as assigned

Job Criteria

Experience

Mid Level (3-7 years)


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