Interim Assistant Manager - Specialty Coffee - Specialty Coffee - Valley Fair

Nordstrom, Inc. is a leading American luxury department store chain renowned for its commitment to exceptional customer service and high-quality merchandise. Established in 1901, Nordstrom has grown to become a prominent retailer with locations across the United States and Canada. The company offers a comprehensive range of products including clothing, shoes, accessories, and beauty products, catering to a diverse clientele. Nordstrom is recognized for its innovative approach to retail, blending in-store experiences with robust online shopping platforms, which allows customers to enjoy seamless convenience and personalized service.

Nordstrom prides itself on fostering a supportive and inclusive work environment that values employee development and career advancement. The company invests significantly in training programs and benefits to maintain its reputation as a desirable employer in the retail industry.

The Assistant Manager role at Nordstrom is tailored for individuals who aspire to take the next big step in their careers within the fast-paced food and beverage or retail service sector, specifically focusing on managing a coffee bar or similar unit. This full-time position offers a competitive salary ranging from $43,000 to $70,000 annually, depending on location, skills, and prior experience. The role involves a blend of leadership and hands-on operational duties designed to empower the assistant manager to effectively lead their team and contribute to the overall success of their unit.

In this role, you will undergo a comprehensive Manager in Training program to equip you with the necessary knowledge and skills for running a successful unit. Your responsibilities will include hiring, training, and motivating a team to consistently deliver outstanding customer service. You will be pivotal in maintaining customer satisfaction, ensuring compliance with company procedures, balancing productivity, and controlling costs.

As an assistant manager, you are encouraged to demonstrate strong communication skills, both written and verbal, supported by basic accounting abilities to manage the unit’s financial performance effectively. Flexibility with work schedules is essential given the dynamic nature of the retail and food service environment. Additionally, career-minded individuals with a passion for the food and beverage industry and at least two years of coffee bar management experience are highly valued. A valid food handler’s card is required where mandated by local or state regulations.

Nordstrom values its employees as its most important asset, reflected in a comprehensive benefits package that includes medical, vision, dental, retirement plans, paid time away, life insurance, disability coverage, merchandise discounts, and access to Employee Assistance Program (EAP) resources. This role may also be eligible for performance-based incentives and bonuses, further rewarding outstanding performance and contribution.

This position demands a blend of leadership, operational management, and customer service skills. It presents an excellent opportunity for ambitious professionals to refine their managerial expertise and advance their careers within a reputable and growing company. Nordstrom is committed to diversity and inclusion, ensuring an equitable hiring process and providing reasonable accommodations for applicants with disabilities.

Candidates applying for this position should be aware of specific legal and location-based considerations, such as background check policies applicable to Los Angeles and San Francisco applicants. Nordstrom maintains job postings for at least one day and supports employees in applying through internal systems. By joining Nordstrom as an assistant manager, you become part of a storied company that champions employee growth, customer satisfaction, and operational excellence.