Intake + Scheduling Specialist

BCD Meetings & Events (BCD M&E) is a globally recognized meetings and events agency known for its innovation and trusted service in the event planning industry. With its headquarters located in Chicago, BCD M&E operates in over 60 countries worldwide, boasting a dedicated team of more than 2,000 professionals. The company is distinguished by its commitment to sustainability and strives for success on multiple fronts - for its clients, its business, and its employees. At the heart of BCD M&E’s culture are values centered around people, passion, and a strong sense of purpose, fostering a work environment where every employee can thrive, contribute their unique perspectives, and drive business forward. BCD M&E offers a flexible workplace with numerous perks and a supportive community that values empathy and genuine care.

The Intake & Scheduling Specialist role at BCD M&E is a pivotal position within the organization, focused primarily on client interaction and logistical coordination. This specialist acts as the primary point of contact for clients seeking to book meeting and event spaces, playing a crucial role in qualifying meeting requests and understanding the specific requirements of each event. Responsibilities include assessing venue suitability based on client needs such as attendance size, required amenities, and budget, as well as coordinating with venue managers and event planners to schedule appropriate spaces. The goal is to efficiently maximize venue utilization while ensuring client satisfaction throughout the booking process.

An ideal candidate for this role will be highly detail oriented, customer service-focused, and possess strong teamwork abilities. The position requires excellent communication skills to maintain clear and ongoing client interactions, alongside robust organizational capabilities to manage multiple projects and deadlines effectively. This role offers hybrid work arrangements with an emphasis on flexibility, located primarily in Portland, OR, and includes the possibility of travel up to 50% to meet client and operational needs. The salary range for this position is approximately $26.44 to $28.85 per hour, depending on experience, qualifications, and location.

At BCD M&E, the workplace culture promotes continuous improvement, personal growth, and collaboration across global teams. Employees are encouraged to contribute ideas and participate in meaningful conversations, ensuring everyone's voice is heard and respected. Moreover, the company supports flexible working conditions, a variety of career advancement opportunities, ongoing education, and a comprehensive benefits package that includes healthcare and retirement plans. Together, these elements combine to create a dynamic, supportive, and engaging work environment where employees can advance their careers while helping BCD M&E maintain its position as an industry leader.