Inside Sales Manager

CFS Brands is a market-leading designer, manufacturer, and distributor of commercial foodservice, healthcare, and industrial hygiene products headquartered in Oklahoma City, Oklahoma. Renowned for its comprehensive product portfolio, CFS Brands offers a wide variety of core products such as dinnerware, drinkware, professional cookware, industrial hygiene products including brushes and cleaning tools, dispensing systems, and healthcare meal service equipment. With an extensive network of global manufacturing and distribution facilities, the company maintains strong customer relationships through major distributor customers across the United States. As a portfolio company of The Jordan Company, a private equity firm acquired in 2018, CFS Brands continues to enjoy consistent growth and maintains its position as a top player in the industry. The company's ability to serve as a "one-stop shop" for a wide range of organizations is a significant competitive advantage, emphasizing product variety, availability, and unparalleled customer support and satisfaction.

At CFS Brands, the Inside Sales Manager role is a highly strategic and dynamic position focused on redefining what inside sales means within the organization. Unlike traditional transactional roles primarily concerned with processing quotes or entering orders, this position centers on establishing strong partnerships with Regional Sales Directors and Strategic Account Directors to uncover new opportunities, strengthen customer relationships, and drive profitable growth across key accounts. The Inside Sales Manager will support either the Foodservice or Hygiene divisions depending on business needs and will play a critical role in shaping the future of the commercial organization. This role requires a deep understanding of customers' businesses and buying behaviors as well as the competitive landscape to identify opportunities for cross-selling, category expansion, product conversions, and portfolio growth. The individual will leverage commercial analysis and strategic execution skills to deliver exceptional customer outcomes and contribute to long-term partnerships.

The Inside Sales Manager combines customer relationships, market insights, and sales data to manage customer opportunities from initial discovery through execution. The role involves collaboration with multiple internal teams including Product Management, Pricing, Marketing, Demand Planning, Customer Service, and Operations to create outstanding customer solutions. Additionally, maintaining accurate CRM opportunities, pipeline visibility, and forecasting information is an essential part of the job. This position suits candidates who are commercially minded with strong analytical capabilities, excellent communication, and organization skills. The role demands someone who is naturally curious, capable of thinking strategically while executing with urgency, and driven to continuously improve processes and customer outcomes. CFS Brands offers an inclusive work environment fostering a diverse workforce and encourages applicants from all backgrounds. The company participates in E-Verify to confirm work authorization and is committed to equal employment opportunity for all qualified candidates.