Ingénieur Service Itinérant ( Inspection Produit)

Mettler-Toledo is a global leader in precision instruments and services, renowned for its innovation and quality in various fields including laboratory, process analytics, industrial, product inspection, and retailing applications. The company operates an extensive sales and service network that reaches more than 140 countries, with a direct presence in approximately 40 countries worldwide. This broad reach and reputation make it a trusted and established brand identified globally for precision, quality, and innovation. Mettler-Toledo’s commitment to extraordinary service is reflected in its state-of-the-art equipment and dedication to upholding the highest quality standards, ensuring the company remains at the forefront of technological advancements and customer satisfaction. The company’s environment embraces diversity and equal opportunity employment, fostering an inclusive workplace where all employees are valued and respected.

The Field Service Technician Product Inspection position based in Bakersfield, California, or Utah, focuses on delivering world-class support for Mettler-Toledo’s product inspection equipment. This role involves handling start-ups, audits, maintenance, repairs, and training related to Safeline X-Ray, Safeline Metal Detectors, Hi-Speed Checkweighers, and CI Vision machines. As a Product Inspection Field Service Technician, you will be responsible for managing all aspects of field service support, including establishing and maintaining effective communications with customers and internal service teams, scheduling service visits efficiently, preparing detailed written reports and documentation, and adhering strictly to Mettler-Toledo Product Inspection procedures and best practices.

This role demands a high level of technical expertise and customer service skills. The technician will work to satisfy all safety requirements, participate in service calls led by regional management, effectively execute scheduled service assignments while balancing cost, time, and customer expectations, and develop trusted relationships with customers to become their valued advisor. Root cause analysis and first-time fix resolutions are critical components of this position, requiring the ability to accurately diagnose and resolve service issues.

In addition to technical skills, the Field Service Technician will maintain company-supplied equipment, tools, and inventory, complete all service reports, timesheets, and expense documentation promptly, and keep up with ongoing technical training. The position may also require occasional weekend or after-hours work based on workload and rotation. Adherence to the company’s Code of Conduct and core values is mandatory. The role offers a competitive pay range of $31-$32 per hour, with comprehensive benefits starting from the date of hire, including medical, dental, vision care coverage, a 401(k) savings plan with company matching, tuition reimbursement, employee wellness programs, parental and caregiver leave policies, and more. This is a full-time opportunity that allows you to join a global market leader recognized for thousands of patents, design and innovation awards, and outstanding service excellence.