Infrastructure Engineer III

Cherokee Nation Businesses Corp - CFED (CNB) is a distinguished division of Cherokee Federal, representing a group of tribally owned federal contracting companies governed by Cherokee Nation Businesses. Cherokee Federal has established itself as a trusted partner to over 60 federal clients, consistently dedicated to building a brighter future, solving complex challenges, and serving the government’s mission with compassion and heart. As a military-friendly employer, Cherokee Federal welcomes veterans and active military transitioning to civilian status, fostering an inclusive and supportive work environment. For more information about CNB, please visit cherokee-federal.com.

Cherokee Nation Businesses Corp - CFED is currently seeking a skilled and motivated Infrastructure Engineer. This full-time position offers competitive pay commensurate with experience and comprehensive benefits including medical, dental, vision, 401K, and other offerings subject to change. The Infrastructure Engineer will play a pivotal role in leveraging both existing and proposed cloud services to enhance the cloud experience across various teams within the organization. This role demands leadership in infrastructure initiatives and projects while contributing independently and collaboratively to the achievement of CFED IT objectives.

The Infrastructure Engineer will have a direct impact on the day-to-day efficiency of IT operations and contribute toward the company’s overall growth. Key responsibilities include defining and documenting best practices for application deployment and infrastructure maintenance, providing guidance and mentorship to development teams to build cloud competencies, and managing cloud service tickets. The engineer will collaborate with system and database administrators to implement cloud architectures aligned with industry best practices, as well as deploy and configure related technologies and software.

Additional responsibilities involve establishing policies for disaster recovery and archival procedures, enforcing end-user access controls, fulfilling service level agreements concerning security and availability, and managing change control and incident response for cloud technologies. The engineer will proactively identify, respond to, and resolve issues related to cloud services, storage access, and data retrieval. The role also demands continuous research and recommendations on cloud products and services to support procurement and development efforts. Monitoring cloud infrastructure trends to recommend enhancements, maintaining accurate cloud system documentation, providing off-hours support for cloud services administration, and delivering regular status reports are crucial aspects of this position.

Ideal candidates will hold a Bachelor’s degree in computer science, information technology, or a related field, coupled with 3 to 5 years of experience with network and security concepts, system performance configuration, and 6 to 8 years of professional experience with Microsoft cloud services such as O365, SharePoint, MS Teams, and Exchange. Advanced knowledge of Salesforce, ServiceNow, Azure Cloud Services, and cloud virtualization platforms (including VMWare vSphere, Realize Solutions, Microsoft VMM, Windows Azure, and Amazon Web Services) is required. Familiarity with Microsoft Access Identity Management systems such as Azure AD, ADFS, and SSO is essential.

Candidates must have strong problem-solving capabilities, technical acumen, and the ability to manage multiple tasks successfully under pressure in a fast-paced environment. The role requires excellent organizational skills and the capability to execute high-profile projects with minimal direction. Effective collaboration across IT and non-IT teams, a proactive approach to resolving issues, and adherence to Cherokee Federal’s pre-employment qualification standards are mandatory. A commitment to Cherokee Federal’s equal opportunity employment policies and the ability to access government or military buildings as required are essential.

This opportunity is ideal for professionals who aspire to advance their careers in cloud infrastructure engineering within a respected federal contracting enterprise dedicated to impactful work and community values.