Information Receptionist

The Womack Army Medical Center (WAMC), located at Fort Bragg, NC, is a premier military medical facility dedicated to providing high-quality healthcare services to military personnel, their families, and veterans. As a comprehensive medical center, WAMC encompasses a broad range of medical specialties and services designed to support the health and wellness of its diverse patient population. The facility is committed to excellence in patient care, medical education, and research, ensuring that it remains at the forefront of military medicine and healthcare innovation. WAMC operates as part of the U.S. Army Medical Command, serving as a critical component in meeting the medical needs of the armed forces and contributing to military readiness.

This job opening is for the position of Information Receptionist at Womack Army Medical Center. The role serves as the primary point of contact for visitors and callers to the medical center, delivering essential customer service and information dissemination. As an Information Receptionist, you will receive and handle inquiries ranging from routine questions to in-depth requests concerning the mission, functions, organizational structure, staffing, medical terminology, physical layout, and offsite locations of the medical center. This is a permanent, full-time position with a salary range of $38,020 to $49,429 per year, classified under the GS-4 pay scale with no promotion potential.

The successful candidate will perform critical duties such as providing paging and emergency notification services, maintaining the WAMC staff roster, and managing databases related to communication devices like beepers and assigned numbers. This role requires a fully qualified typist with excellent communication skills, a keen attention to detail, and the ability to work flexible hours, including nights, weekends, and holidays, to support the center's operational needs. The Information Receptionist must be prepared to respond effectively during emergency situations, reflecting the position's Mission Essential designation.

Applicants should be U.S. citizens, nationals, or individuals owing allegiance to the United States. The position demands adherence to certain employment conditions such as suitability determinations through background checks, mandatory seasonal influenza vaccinations (with exemptions for medical or religious reasons), and tuberculosis testing. This role is not telework eligible and has no relocation expenses. It is represented by a union and operates within the competitive service. Candidates must demonstrate a commitment to improving federal government efficiency and uphold the principles of the U.S. Constitution.

Working at Womack Army Medical Center offers federal employment benefits, including a comprehensive benefits package applicable to full-time employees. Benefits may include health insurance, retirement plans, paid time off, and other federal employee advantages. Interested applicants must submit a complete application package by 11:59 PM EST on July 17, 2026, including a two-page maximum resume detailing relevant experience or education, transcripts if qualifying based on education, and other supporting documents as specified. The application process requires using USAJOBS and completing an online questionnaire.

This position provides an excellent opportunity to contribute to a vital military healthcare institution, offering a stable federal career with meaningful responsibilities in customer service, data management, and communications support. Successful candidates will play an essential role in facilitating the operations of Womack Army Medical Center, ensuring seamless communication and support for staff and visitors alike.