Information Receptionist

The Battle Creek VA Medical Center is a vital healthcare institution dedicated to serving veterans in the Battle Creek area and beyond. This center operates under the U.S. Department of Veterans Affairs, specializing in comprehensive medical care designed to meet the unique health needs of veterans. The facility is renowned for providing acute hospital clinical services, ensuring that veterans receive high-quality treatment in a supportive environment. As a federal healthcare provider, the Battle Creek VA Medical Center embraces a mission that centers on delivering timely, effective medical and support services to enhance veterans' health and wellness. It fosters a compassionate, patient-centered approach that respects the sacrifices veterans have made for the country, striving to improve their quality of life through exceptional medical and administrative care.

We are currently seeking an Information Receptionist (Lodging Clerk) to join our Acute Hospital Clinical Service team. This position is classified as "Other" employment type and offers an opportunity to work within a federal government medical facility that is committed to both patient care and employee development. The Information Receptionist plays a crucial role in the overall patient experience by efficiently managing lodging accommodations and providing frontline customer service at the medical center.

In this role, the Information Receptionist & Lodging Clerk serves as the primary point of contact for veterans requiring lodging accommodations during their treatment or hospital stay. The responsibilities include managing guest reception tasks, coordinating room assignments, and maintaining accurate records to ensure smooth operations within the lodging service. Candidates are expected to demonstrate strong clerical skills, attention to detail, and an ability to handle multiple administrative duties in a fast-paced healthcare setting. The position requires a candidate who can effectively communicate with patients, families, and staff members with professionalism and empathy.

The successful applicant will have a background that includes at least one year of specialized clerical or office-related experience, or alternatively, an educational background with two years of post-secondary education. This role benefits those with previous experience handling sensitive information and working in environments requiring confidentiality and reliability. By joining the Battle Creek VA Medical Center, the Information Receptionist will contribute significantly to veteran care by ensuring logistical support that enhances patient comfort and the hospital’s operational efficiency.

Overall, this position is ideal for individuals seeking a meaningful career in federal healthcare support services. It offers a unique opportunity to develop administrative expertise while supporting veterans who have served our country. Applicants must meet time-in-grade requirements if they are current or former federal employees and should be prepared to provide official documentation evidencing their qualifications. The Battle Creek VA Medical Center values diversity and inclusivity, aiming to build a team that is reflective of the veteran community it serves. This environment provides a stable employment opportunity with potential growth within the federal system and a rewarding professional experience dedicated to public service.