Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401(k) retirement plan
job training
Career growth opportunities
Work Today, Get Paid Tomorrow program
Job Description
CEC Entertainment, LLC, headquartered in Irving, Texas, is a nationally recognized leader in family entertainment and dining with its Chuck E. Cheese and Peter Piper Pizza brands. Chuck E. Cheese has been a household name for decades, dedicated to creating positive, lifelong memories for families through fun, food, and play. It hosts more than half a million birthday parties every year, making it a cherished destination for children and families alike. Chuck E. Cheese Adventure World is a bold new concept designed to spark imagination and deliver incredible play experiences where kids can explore, create, and have fun with Chuck E. and his friends. This new venue emphasizes safety, inclusivity, and excitement, continuing Chuck E. Cheese's rich legacy while integrating innovative features such as the industry-leading Kid Check program to ensure a safe, welcoming environment for all guests and staff.
As an Assistant Manager at Chuck E. Cheese Adventure World in Chandler, AZ, you will step into a role that blends leadership, operational management, and customer service within a vibrant, family-focused entertainment setting. The position is perfect for those ready to level up their management career in the beloved family entertainment industry. Your day-to-day responsibilities will center around leading a dynamic team dedicated to ensuring that "every guest leaves happy." This high-energy, high-reward role demands strong decision-making abilities and hands-on leadership to manage aspects like staff scheduling, cleanliness, and product and service standards. You will be instrumental in building sales and maximizing profits by recruiting, training, developing, and motivating your team to meet both company and guest expectations.
The role also includes operational oversight of multiple key areas: the kitchen, where you manage product ordering, food safety, scheduling, and cleanliness; sales, including cashier operations, salad bar, and gift shop management; showroom, leading birthday party execution and planning to maximize guest satisfaction and party bookings; and gameroom collaboration with the Technical Manager to maintain equipment and ensure a fun, well-maintained play environment. This multi-faceted role ensures a safe, clean, and enjoyable space for families while driving the business toward profitability and growth.
Chuck E. Cheese Adventure World offers competitive benefits, including medical, dental, vision, life, disability insurance, and a 401(k) retirement savings plan for eligible U.S. employees. In addition to excellent compensation, the company promotes career growth opportunities and provides an innovative "Work Today, Get Paid Tomorrow" wage access program to reduce financial stress for employees. CEC Entertainment values diversity and inclusion and is committed to equal opportunity employment, believing its workforce should reflect the diverse backgrounds and perspectives of the guests it serves. Join us to be part of a team dedicated to creating fun, memorable experiences for families while fostering a supportive work environment where you can thrive professionally and personally.
As an Assistant Manager at Chuck E. Cheese Adventure World in Chandler, AZ, you will step into a role that blends leadership, operational management, and customer service within a vibrant, family-focused entertainment setting. The position is perfect for those ready to level up their management career in the beloved family entertainment industry. Your day-to-day responsibilities will center around leading a dynamic team dedicated to ensuring that "every guest leaves happy." This high-energy, high-reward role demands strong decision-making abilities and hands-on leadership to manage aspects like staff scheduling, cleanliness, and product and service standards. You will be instrumental in building sales and maximizing profits by recruiting, training, developing, and motivating your team to meet both company and guest expectations.
The role also includes operational oversight of multiple key areas: the kitchen, where you manage product ordering, food safety, scheduling, and cleanliness; sales, including cashier operations, salad bar, and gift shop management; showroom, leading birthday party execution and planning to maximize guest satisfaction and party bookings; and gameroom collaboration with the Technical Manager to maintain equipment and ensure a fun, well-maintained play environment. This multi-faceted role ensures a safe, clean, and enjoyable space for families while driving the business toward profitability and growth.
Chuck E. Cheese Adventure World offers competitive benefits, including medical, dental, vision, life, disability insurance, and a 401(k) retirement savings plan for eligible U.S. employees. In addition to excellent compensation, the company promotes career growth opportunities and provides an innovative "Work Today, Get Paid Tomorrow" wage access program to reduce financial stress for employees. CEC Entertainment values diversity and inclusion and is committed to equal opportunity employment, believing its workforce should reflect the diverse backgrounds and perspectives of the guests it serves. Join us to be part of a team dedicated to creating fun, memorable experiences for families while fostering a supportive work environment where you can thrive professionally and personally.
Job Requirements
- Must be able to work 40 hours a week
- Must have a high school diploma or GED
- Must be at least 21 years old or older (RVP approval may allow hiring at age permitted by local law for selling and serving alcohol)
- Minimum of one year managing people experience preferably in food service industry or six months as an Opening Coordinator
- Must be able to lift or carry objects weighing 0-50 pounds during scheduled shift
- Must be able to stand, bend, kneel, reach, push/pull, walk and squat during scheduled shift
- Must tolerate work environment with flashing/flickering lights, moving mechanical parts, loud noise, and exposure to non-weather related wet, humid, extreme heat and extreme cold conditions
Job Qualifications
- High school diploma or GED
- Minimum one year of managing people experience preferably in food service or six months as an Opening Coordinator
- Strong coaching and development skills
- Effective communication abilities
- Ability to maintain composure under pressure
- Resourceful problem-solving skills
- Demonstrated ethics and integrity
- Time and priority management skills
Job Duties
- Make daily decisions involving time management, staff scheduling, cleanliness, and upholding product and guest service standards
- Build sales and maximize profits by recruiting, training, developing, and motivating your team to meet company and guest expectations
- Coach and inspire the team to deliver outstanding guest service and maintain a safe, clean, and fun environment
- Understand and manage cost control procedures, inventory, financials, and labor management
- Oversee kitchen operations including product ordering, food safety, scheduling, and cleanliness
- Manage sales areas including cashier, salad bar, and gift shop with responsibility for sales results, inventory, ordering, execution, and profitability
- Lead showroom birthday party execution and planning to maximize party bookings and guest satisfaction
- Partner with the Technical Manager to maintain game and restaurant equipment, analyze game play data and ticket payouts, and ensure gameroom cleanliness and readiness
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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