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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $60,000.00 - $70,000.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Career growth opportunities
401(k) matching
Paid Time Off
holiday compensation
health coverage
dental coverage
vision coverage
employee appreciation events
discounts
Education assistance programs
Job Description
Kalahari Resorts & Conventions is a premier hospitality company known for creating unforgettable vacation experiences. They operate America’s Largest Indoor Waterpark and feature African-inspired resorts that provide guests with world-class dining, luxurious spas, thrilling entertainment, and modern convention centers. As a family-owned business, Kalahari is deeply committed to their core value of "Lead with Love," which emphasizes caring for guests, associates, and communities alike. The company fosters a culture of family, generosity, and belonging where every individual feels valued. In addition to their hospitality offerings, Kalahari is dedicated to social responsibility, partnering with charity water to deliver clean water to... Show More
Job Requirements
- At least 2 years of operation, high-volume bartending/beverage experience and 2-5 years of supervisory or management experience in food and beverage, hospitality, or multi-outlet bar operations
- prior experience in high-volume, guest-facing environments (resorts, theme parks, hotels, or waterparks)
- previous management of a beverage operation overseeing revenue volume of over 2 million dollars
- ability to obtain and maintain a Responsible Alcohol Management certification in accordance with company and state requirements
- solid understanding of inventory control, profit and loss management, and POS systems
- ability to multitask and perform in fast-paced and outdoor environments
- experience managing both alcohol service and VIP/premium services is highly valued
- cicerone or sommelier certification is helpful but not required
- bilingual proficiency in English and Spanish is preferred but not required
Job Qualifications
- At least 2 years of operation, high-volume bartending/beverage experience and 2-5 years of supervisory or management experience in food and beverage, hospitality, or multi-outlet bar operations
- prior experience in high-volume, guest-facing environments (resorts, theme parks, hotels, or waterparks)
- previous management of a beverage operation overseeing revenue volume of over 2 million dollars
- ability to obtain and maintain a Responsible Alcohol Management certification in accordance with company and state requirements
- solid understanding of inventory control, profit and loss management, and POS systems
- ability to multitask and perform in fast-paced and outdoor environments
- experience managing both alcohol service and VIP/premium services is highly valued
- cicerone or sommelier certification is helpful but not required
- bilingual proficiency in English and Spanish is preferred but not required
Job Duties
- Ensure high-quality, friendly service to enhance guest satisfaction and resolve any service issues
- hire, train, schedule, and supervise staff
- provide coaching and maintain strong team morale
- monitor inventory, control costs, track sales, and drive revenue with an entrepreneurial mindset
- enforce health, alcohol, and safety regulations
- maintain cleanliness, company SOP's, and equipment standards
- maintain and enforce company standards by holding all associates accountable to the established progressive disciplinary policy, ensuring consistent, fair, and documented performance management across the team
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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