Inbound Customer Service Agent

MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of clients. With a commitment to excellence and focus on innovation, MCI has established itself as a trusted partner in the industry. This position supports customer service, technical support, and customer sales interactions across the country, aiming to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. Candidates are expected to be confident, engaged team players who bring a positive outlook to work daily.