Job Overview
Employment Type
Hourly
Compensation
Salary
Range $65,000.00 - $85,000.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Paid training
Medical insurance
Dental Insurance
Vision Insurance
Travel perks
resort discounts
Paid Time Off
sign on bonus
Employee Referral Bonus
Job Description
Hilton Grand Vacations is a renowned leader in the hospitality industry, specializing in providing exceptional vacation ownership experiences to guests worldwide. As part of the Hilton brand, it combines the trust and prestige of a global hotel chain with the unique opportunities of vacation ownership. Hilton Grand Vacations is committed to building great careers through a culture that emphasizes connection, energy, and opportunity, creating an empowering environment for its employees to thrive. The company is well-regarded for its strong emphasis on career growth, employee benefits, and a supportive work atmosphere that enables professionals from various backgrounds to succeed and grow their careers in sales and customer service roles.
The Call Transfer Sales Agent role at Hilton Grand Vacations offers a dynamic opportunity for motivated individuals to launch or advance their sales careers within an established and respected company. This position involves engaging with guests who have been transferred from the company’s partners and introducing them to exclusive and discounted vacation packages. The agent’s primary focus is to build excitement about the vacation offerings, create value during each conversation, and convert those discussions into successful sales. Hilton Grand Vacations provides a comprehensive sales training program to equip agents with proven techniques to handle objections confidently and close deals effectively.
This sales role is structured as a full-time position with competitive hourly base pay plus uncapped commission, allowing high performers to earn substantial income. Average earnings for this role exceed $65,000 annually, with top performers making over $85,000 per year. Additional financial benefits include shift differentials for PM and weekend shifts, a sign-on bonus of up to $2,500, and employee referral bonuses. Hilton Grand Vacations also offers paid training for four weeks, comprehensive medical, dental, and vision benefits starting on day one, travel perks, resort discounts, paid time off after 90 days, and significant opportunities for career growth within a globally recognized brand.
Ideal candidates are positive, customer-focused communicators with strong multitasking abilities and a passion for sales. The company values individuals from diverse professional backgrounds such as finance, real estate, luxury goods, fundraising, automotive sales, hospitality, telesales, and more. While prior sales or telesales experience and familiarity with call centers or hospitality environments is preferred, motivated individuals with a high school diploma or equivalent and a desire to succeed in sales are encouraged to apply. Hilton Grand Vacations fosters an inclusive workplace and provides reasonable accommodations for individuals with disabilities through all stages of the hiring process and employment.
The Call Transfer Sales Agent role at Hilton Grand Vacations offers a dynamic opportunity for motivated individuals to launch or advance their sales careers within an established and respected company. This position involves engaging with guests who have been transferred from the company’s partners and introducing them to exclusive and discounted vacation packages. The agent’s primary focus is to build excitement about the vacation offerings, create value during each conversation, and convert those discussions into successful sales. Hilton Grand Vacations provides a comprehensive sales training program to equip agents with proven techniques to handle objections confidently and close deals effectively.
This sales role is structured as a full-time position with competitive hourly base pay plus uncapped commission, allowing high performers to earn substantial income. Average earnings for this role exceed $65,000 annually, with top performers making over $85,000 per year. Additional financial benefits include shift differentials for PM and weekend shifts, a sign-on bonus of up to $2,500, and employee referral bonuses. Hilton Grand Vacations also offers paid training for four weeks, comprehensive medical, dental, and vision benefits starting on day one, travel perks, resort discounts, paid time off after 90 days, and significant opportunities for career growth within a globally recognized brand.
Ideal candidates are positive, customer-focused communicators with strong multitasking abilities and a passion for sales. The company values individuals from diverse professional backgrounds such as finance, real estate, luxury goods, fundraising, automotive sales, hospitality, telesales, and more. While prior sales or telesales experience and familiarity with call centers or hospitality environments is preferred, motivated individuals with a high school diploma or equivalent and a desire to succeed in sales are encouraged to apply. Hilton Grand Vacations fosters an inclusive workplace and provides reasonable accommodations for individuals with disabilities through all stages of the hiring process and employment.
Job Requirements
- High school diploma or equivalent
- Strong multitasking skills
- Positive, customer-focused communicator
- Passion for sales and achieving goals
Job Qualifications
- High school diploma or equivalent
- 1+ year of sales or telesales experience preferred
- Call center or hospitality background preferred
- Microsoft Office proficiency (Outlook, Word) preferred
- Timeshare experience is a plus
Job Duties
- Connect with guests over the phone and introduce personalized vacation experiences
- Promote and sell mini-vacation packages across our resort portfolio
- Use proven sales techniques to handle objections and close confidently
- Share compelling, accurate information about Hilton Grand Vacations resorts and offers
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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