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In Shopper / Team Member

Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Health Insurance
Paid Time Off
employee discount
Retirement Plan
Training and Development
Medicare
Disability insurance

Job Description

The Team Member role primarily involves greeting customers warmly to provide a welcoming atmosphere and delivering world-class customer service at every point of interaction. Responsibilities include preparing fast, accurate, and consistent sandwiches while strictly adhering to portion sizes, recipes, and operational procedures to maintain food quality and customer satisfaction. Maintaining the cleanliness and sanitation of the restaurant, including tables, floors, windows, beverage stations, and restrooms, is also a critical part of the role. Team Members operate cash registers, handle cash transactions efficiently, and process telephone orders, contributing to a seamless customer experience. Employees must be able to pass a sandwich...

Job Requirements

  • Must be able to speak, read and write the English language fluently and clearly
  • Ability to use basic math including addition and subtraction and understand basic fractions
  • Must be able to stand, walk, sit, use hands, reach with hands and arms, talk, hear, close vision, distance vision, peripheral vision and depth perception
  • Occasionally required to climb, balance, stoop, kneel, crouch or crawl
  • Ability to lift up to 50 pounds
  • Must maintain a professional appearance in compliance with the dress code
  • Able to pass the sandwich preparation test within first two weeks

Job Qualifications

  • Ability to speak, read and write English fluently and clearly
  • Basic math skills including addition, subtraction and understanding basic fractions
  • Ability to communicate effectively with customers and team members
  • Experience in customer service preferred but not required
  • Willingness to learn and follow company standards and procedures
  • Ability to handle cash and operate a register
  • Physical ability to meet the demands of the job
  • Positive attitude and strong work ethic

Job Duties

  • Makes fast, accurate and consistent sandwiches
  • Complies with all portion sizes, recipes, systems and procedures
  • Must be able to pass sandwich test at end of first two weeks of employment and at future testing times
  • Maintains cleanliness and sanitation of the restaurant including all tables, floors, windows, beverage station and restrooms etc.
  • Greets customers, takes orders, operates cash register, collects payments from customer and makes change
  • Executes genuine greetings and farewells
  • Takes telephone orders and completes delivery tickets
  • Fills out systems and procedures with 100% accuracy and integrity
  • Maintains professional appearance at all times in compliance with the dress code
  • Displays a positive and enthusiastic approach to all assignments
  • Performs other related duties as required

Job Criteria

Experience

Entry Level (1-2 years)


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