Job Overview

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Benefits

Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development

Job Description

This employment opportunity is with a well-established restaurant known for delivering world-class sandwiches and excellent customer service to its patrons. The establishment has built a reputation for quality food preparation standards and a customer-friendly atmosphere. The restaurant operates in a fast-paced environment where employees are expected to demonstrate efficiency and maintain high hygiene standards to ensure customer satisfaction and safety. The role being offered is a Shopper position, which is integral to the daily operations and success of the restaurant. The Shopper will be responsible for greeting customers with warmth and professionalism, taking orders accurately, preparing sandwiches quickly and consistently using established recipes and portion controls, handling payment transactions, and maintaining the cleanliness of the restaurant.

The Shopper position is designed not only to make and serve sandwiches but also to create a welcoming environment where customers feel valued and respected from the moment they enter until they leave. This role requires excellent communication skills, attention to detail, and the ability to work in a dynamic and sometimes busy setting. Employees will need to be physically capable of performing a range of activities including standing for extended periods, lifting up to 50 pounds, and engaging in various movements such as stooping, crouching, and reaching. The position requires a disciplined adherence to sanitation and safety protocols, ensuring the restaurant maintains the highest standards of cleanliness. This commitment extends to every aspect of the job, including the dining area, beverage station, restrooms, and all food preparation areas.

Additionally, the role involves handling customer payments efficiently and accurately, alongside completing telephone orders and delivery documentation when necessary. The Shopper will need to demonstrate proficiency in basic math as well as the ability to pass sandwich-making tests designed to ensure compliance with the restaurant's quality standards. Maintaining a neat and professional appearance in alignment with the dress code is mandatory. Beyond technical skills, the opportunity calls for a positive and enthusiastic attitude, fostering a team-oriented environment and a dedication to job responsibilities that may evolve over time.

Those who thrive in this position will enjoy a career path that emphasizes professional growth in the food service industry with valuable experience in customer relationship management, food safety, and operational procedures. This job serves as a perfect entry point for individuals seeking to develop comprehensive skills related to restaurant operations, customer service excellence, and food preparation. The compensation for this position is competitive within the hospitality sector, reflecting the importance of the role and the restaurant's commitment to maintaining a motivating and rewarding work environment.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in food service or customer service preferred
  • Ability to speak, read and write English fluently
  • Basic math skills
  • Physical ability to stand, walk, lift up to 50 pounds and perform various physical activities
  • Commitment to maintaining hygiene and sanitation standards
  • Ability to pass sandwich making test within two weeks of employment
  • Adherence to professional dress code
  • Positive attitude and strong work ethic

Job Qualifications

  • Ability to speak, read and write the English language fluently and clearly
  • Ability to use basic math, addition and subtraction, understand basic fractions
  • Demonstrated customer service skills
  • Ability to maintain cleanliness and sanitation standards
  • Ability to operate cash register and handle payment transactions accurately
  • Ability to work efficiently in fast-paced environments
  • Must be physically able to perform job duties including standing and lifting up to 50 pounds

Job Duties

  • Makes fast, accurate and consistent sandwiches
  • Complies with all portion sizes, recipes, systems and procedures
  • Must be able to pass sandwich test at end of first two weeks of employment and at future testing times
  • Maintains cleanliness and sanitation of the restaurant including all tables, floors, windows, beverage station and restrooms
  • Greets customers, takes orders, operates cash register, collects payments from customer and makes change
  • Executes genuine greetings and farewells
  • Takes telephone orders and completes delivery tickets
  • Fills out systems and procedures with 100% accuracy and integrity
  • Maintains professional appearance at all times in compliance with the dress code
  • Displays a positive and enthusiastic approach to all assignments
  • Performs other related duties as required

Job Criteria

Experience

No experience required


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