In-Seat Server | Part-Time| SRP Park

North Augusta, SC, USA|Onsite

Job Overview

Employment Type

Part-time

Hourly

Compensation

Hourly

Range $9.00 - $11.00

Work Schedule

Day Shifts

Weekend Shifts

Night Shifts

Benefits

401(k) savings plan

401(k) matching

Job Description

Oak View Group (OVG) is a global leader in venue development, management, and premium hospitality services for the live event industry. With a comprehensive and unmatched 360-degree solution set, OVG manages a collection of world-class owned venues while serving an extensive roster of influential clients. These include the highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions worldwide. OVG's impact on the live event industry is notable for its innovative and high-standard offerings that elevate guest experiences at major events across a variety of entertainment sectors.

At Oak View Group, the commitment to excellence is evident not just in venue operations but also through the premium hospitality services provided. Their teams work tirelessly to ensure that every event runs smoothly and that every guest receives top-tier service. This dedication to service and quality makes OVG a sought-after employer within the live event and entertainment industries. Known for fostering diverse and inclusive workplaces, OVG encourages innovation and champions employees from all backgrounds to contribute meaningfully to their shared success.

The role of In-Seat Server at Oak View Group embodies this commitment to exceptional service in a fast-paced, dynamic environment. The In-Seat Server provides ultimate hospitality to guests during events, ensuring an enjoyable and seamless experience. Responsibilities include serving guests directly in their seats within an assigned event area, swiftly taking and fulfilling orders, retrieving food items from concession stands, and stocking buffet stations as needed. This role requires a high level of attentiveness, friendliness, and professionalism to meet the demanding tempo of live events.

The position is seasonal and event-driven, with shifts typically scheduled around the GreenJackets season, encompassing days, nights, weekends, and holidays. The In-Seat Server will thrive in a high volume setting where flexibility and reliability in attendance are crucial. This role offers an hourly wage ranging from $9.00 to $11.00 and is tip-eligible, providing the opportunity for employees to augment their earnings.

As part-time roles at OVG, In-Seat Servers also have access to benefits such as a 401(k) savings plan with matching contributions. The company values continuous recruitment with an evergreen application process, meaning applications are accepted on an ongoing basis without a set deadline. This accessibility offers job seekers a chance to join a forward-thinking organization at any time.

Working at Oak View Group means becoming part of a team that values inclusivity, cooperation, and exceptional guest service. The In-Seat Server becomes an integral part of creating memorable event experiences, liaising with various service staff to ensure impeccable coordination and communication. This role provides opportunities to develop knowledge about menu items, bar offerings, and customer service techniques that enhance guest satisfaction and contribute to the overall excellence that Oak View Group represents in the live event industry.

Job Requirements

Must have a high school diploma, G.E.D. or related food service job experience
must acquire and maintain a food handlers card
must complete required compliance trainings
must be able to work flexible hours including days, nights, weekends, and holidays
must provide proof of completion of state-approved alcohol server training or complete within 30 days of employment if applicable
ability to communicate clearly and respectfully with team members and guests
ability to work in a fast-paced, team-oriented, event-driven environment

Job Qualifications

Experience working in a fast-paced, high volume environment preferred
must have a high school diploma, G.E.D. or related food service job experience
must acquire and maintain a food handlers card, and other required compliance trainings
ability to work in a team-oriented, fast-paced, event-driven environment
ability to communicate with employees, co-workers, management staff and guest in a clear, business-like and respectful manner which focuses on generating a positive enthusiastic and cooperative work environment
all alcohol servers must provide proof of completion of state-approved alcohol server training and valid alcohol server certification upon hire, or complete such training from an approved provider within 30 days of employment

Job Duties

Maintains knowledge of the menu and any special items being offered
provides quick, attentive, friendly and professional service to banquet guests and is able to communicate clearly with all customers
ensures that food items are served at proper temperature and immediately upon availability from the kitchen, as ordered by the customer
ensures neat presentation of all ordered items, with no spill-over
pre-buses tables and full buses tables when necessary during peak periods
maintains availability to work during many peak periods
stocks beverage station(s) when necessary (ice, juices, glassware, sugar packets, etc)
maintains high responsiveness to customer desires and requests
maintains a professional and clean appearance
communicates with wait staff, bus persons, bartenders, supervisors, and kitchen staff in order to improve communication and coordination so that patrons may be impressed by their dining experience
builds and maintains knowledge regarding bar offerings so that patron questions may be accurately answered