In Room Dinning Server

Pyramid Global Hospitality is a leading hospitality management company with a robust portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. The company is known for its diverse offering, which includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, its European hotel management company; and PYRAMIDWORKS, providing integrated workplace and facilities services. Pyramid combines a global scale with a hands-on approach centered on exceptional service, operational excellence, and long-term partnerships, maintaining corporate offices in Boston, The Woodlands, Texas, and London.

The Wade - Lakeshore, a premier property within the Pyramid Global Hospitality portfolio, is located in the heart of Chicago, Illinois. This expansive hotel boasts 520 guest rooms along with 20,386 square feet of meeting space, creating a dynamic and sophisticated environment for guests and team members alike. At The Wade, delivering exceptional service and creating memorable guest experiences are top priorities, supported by a vibrant and collaborative workplace culture.

The Room Service Server position at The Wade is a full-time role with a competitive hourly wage of $17.30. This role is key to ensuring guests receive timely and accurate food and beverage service directly in their rooms, enhancing their overall stay. Responsibilities include taking guest orders over the phone, delivering the orders promptly, verifying order accuracy, adhering to service etiquette, and maintaining the highest standards of personal appearance and cleanliness. The position requires familiarity with the menu, ingredients, preparation methods, beverage selections including wines and cocktails, and well-rounded knowledge of the hotel's layout and amenities.

Working as a Room Service Server at The Wade offers an exciting opportunity to be part of a respected hospitality brand recognized for its culture of excellence and inclusion. The company supports employees with comprehensive training, career development pathways, and a benefits package that includes medical insurance with employer contribution, vision, dental, life, pet, and accident insurance options, alongside a 401(k) program with employer match and immediate full vesting. Paid time off and exclusive hotel discounts further contribute to a rewarding employment experience.

Candidates who thrive in fast-paced environments, who bring a passion for hospitality and excellent communication skills, will find this opportunity fulfilling. The Wade fosters a respectful, supportive, and inclusive work environment where team members are empowered to contribute meaningfully and grow professionally. If you are enthusiastic about hospitality and eager to make an impact in a world-class hotel setting, consider joining The Wade’s team today.