In Room Dinning Server

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Exact $26.28
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Work Schedule

Standard Hours
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Benefits

Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
competitive matching 401K
Health savings account
Healthcare Flexible Spending Account
Supplemental medical insurance
short-term disability insurance
basic life insurance
long-term disability insurance
Life insurance buy-ups
Employee assistance program
Pet insurance
Cash incentives programs

Job Description

Pyramid Global Hospitality is a renowned company in the hospitality industry that values its employees by fostering a supportive and inclusive work environment. Dedicated to promoting diversity, growth, development, and wellbeing, Pyramid Global Hospitality truly puts people first. Their commitment to a people-centric culture is demonstrated through comprehensive employee benefits, continuous training and development opportunities, and a focus on creating meaningful relationships. With more than 230 properties worldwide, the company provides a collaborative and supportive atmosphere suitable for both industry newcomers and seasoned professionals looking to grow their careers.

One of the distinguished properties within Pyramid Global Hospitality's portfolio is the InterContinental Seattle Bellevue. Located in the heart of downtown Bellevue, Washington, the hotel is a beacon of modern luxury featuring 208 elegantly appointed guest rooms and 12,000 square feet of meeting and event space. It is anchored within Avenue Bellevue, a premier lifestyle destination that combines luxury residences with sophisticated shopping and dining experiences. The hotel's design by internationally celebrated Hirsch Bedner Associates reflects innovation, sophistication, and a strong sense of place, setting a high standard for service and guest experience.

At InterContinental Seattle Bellevue, the culture is built around excellence, growth, and authentic service. Employees are valued and nurtured to reach their full potential while contributing to exceptional guest experiences. Whether engaged in guest services, culinary arts, or event management, team members become part of a dynamic and supportive work environment where professional growth is encouraged. The hotel provides an ideal setting for those passionate about hospitality to make a lasting impact within a leading luxury brand and the upscale Bellevue market.

The role available is for a Restaurant Server, offering an hourly wage of $26.28. This position plays a vital part as the face of the restaurant, where creating memorable customer experiences is paramount. Servers are entrusted with maintaining clean and ready tables, presenting menus, taking accurate orders including special requests, and delivering food and beverages with enthusiasm and professionalism. The ideal candidate embodies an engaging, welcoming personality and possesses strong communication skills. They are knowledgeable about the culinary offerings, including wine, beer, cocktails, and spirits, and can describe menu items to enhance the dining experience.

Joining the InterContinental Seattle Bellevue team as a Restaurant Server provides an outstanding opportunity for motivated individuals seeking to develop their hospitality career. As part of Pyramid Global Hospitality, employees benefit from competitive salaries, medical, dental, and vision coverage starting from the first month, retirement plans including a competitive matching 401K, paid time off including holidays and floating holidays, wellness programs, local discounts, and employee rates on hotel stays, among other perks. The hotel fosters a collaborative environment where staff can work closely with kitchen and bar teams and resolve guest concerns effectively, ensuring satisfaction and repeat business. This role is suited for those who thrive in fast-paced, high-pressure settings and aspire to deliver exceptional service in a luxury hotel environment.

Job Requirements

  • High school diploma or equivalent
  • Minimum 2 years of experience in food service
  • Thorough knowledge of food and beverage products
  • Ability to maintain a professional and friendly demeanor
  • Strong interpersonal and communication skills
  • Capacity to work flexible hours including evenings and weekends
  • Ability to stand for extended periods
  • Must comply with health and safety regulations

Job Qualifications

  • Engaging and welcoming personality
  • Ability to describe and sell menu items
  • 2-4 years of food service experience
  • Knowledge of wine, beer, cocktails, and spirits
  • Ability to work under pressure in a fast-paced environment
  • Passion for creating an exceptional experience for all guests
  • Excellent communication skills

Job Duties

  • Prepare the restaurant pre-shift for the service ahead
  • Greet guests as they arrive or move about the restaurant
  • Guide guests on their culinary journey through descriptive selling of the menu
  • Be accurate in your order taking, confirming all special requests
  • Be the master of the menu, understanding the details to enhance the conversation
  • Work collaboratively with other restaurant servers and kitchen/bar staff
  • Assist guests who have concerns to guide them to a resolution that leaves them happy
  • Finalize the experience through timely and accurate bill presentation

Job Criteria

Experience

Mid Level (3-7 years)


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