In-Room Dining Server - Waldorf Astoria New York

Waldorf Astoria New York is a world-renowned luxury hotel that has recently undergone a transformative restoration, poised to rekindle its magnetic allure and iconic status in the heart of New York City. As an eminent landmark, the Waldorf Astoria is celebrated for blending rich heritage with a modern, sophisticated expression, offering guests an exceptional environment marked by warmth, elegance, and impeccable service. The hotel houses 375 exquisitely appointed rooms and private residences, along with 40,000 square feet of versatile event space, holistic spa and wellness programs, and distinguished partnerships with celebrity chefs. This prestigious property is part of the globally recognized Waldorf Astoria Hotels & Resorts brand, known for reflecting the culture and history of its extraordinary locations worldwide, making it a preferred destination for discerning travelers seeking an authentic and luxurious experience.

Joining Waldorf Astoria New York as an In-Room Dining Server means becoming a vital part of a legacy that values exceptional hospitality, professionalism, and personalized guest care. This role goes beyond simply delivering food and beverages; it's about delivering True Waldorf Service and creating memorable experiences that resonate with guests long after their stay. As an In-Room Dining Server, you will embody the spirit of New York City through attentive and thoughtful service, ensuring each meal experience is enhanced by your friendly demeanor and dedication to guest satisfaction. Your responsibilities will include setting up service trays and tables for timely delivery, accurately assisting guests with their orders, delivering food and beverages to guest rooms or meetings with care, processing transactions efficiently, and maintaining adherence to health, safety, sanitation, and alcohol awareness standards.

The position demands an individual who is passionate about luxury service, capable of delivering a refined and sophisticated dining experience in the comfort of the guest's room. Prior experience in luxury hotel settings or similar environments with high standards, such as Forbes 5-Star, is highly valued, as is previous in-room dining experience. You must demonstrate excellent interpersonal skills, a keen eye for luxury details, proactive guest care, strong communication abilities, and an unwavering commitment to exceeding guest expectations at every interaction, ensuring guests feel genuinely valued and cared for.

At Hilton, the parent company of Waldorf Astoria New York, core values such as integrity, leadership, teamwork, ownership, and a focus on the present moment guide every team member’s work ethic and approach. Hilton not only provides an unbeatable hospitality experience for guests but also invests deeply in the wellbeing and career growth of its employees. Joining this team means access to unmatched perks and benefits including exceptional travel discounts, participation in employee stock purchase programs, paid parental leave, caregiving and crisis support, mental health resources, generous paid time off, comprehensive health and welfare benefits, and financial security plans for the future.

Working at Waldorf Astoria New York offers the unique opportunity to be part of an award-winning workplace culture recognized globally by Great Place to Work and Fortune as one of the World's Best Workplaces. The hotel's commitment to excellence and innovation in luxury hospitality makes it a dynamic and inspiring place to build a career. Whether starting your hospitality career or seeking new challenges, Waldorf Astoria New York welcomes you to a workplace dedicated to making every stay unforgettable and every workday fulfilling, helping you thrive professionally while contributing to the legendary legacy of this iconic hotel.