In Room Dining Server Part Time

The Ritz-Carlton, located at 900 SW Washington St, Portland, Oregon, is part of Marriott International, a global leader in luxury hospitality. With over 100 award-winning properties worldwide, The Ritz-Carlton is renowned for delivering exceptional service and memorable guest experiences. The brand is synonymous with rare and special luxury service, maintaining a commitment to excellence in guest care and comfort. As an equal opportunity employer, The Ritz-Carlton fosters an inclusive environment where associates from diverse backgrounds and experiences are valued and celebrated. The company emphasizes non-discrimination on any protected basis and promotes a culture where creativity, thoughtfulness, and compassion drive success. This position is part-time and non-management, ideal for individuals seeking entry-level opportunities in the food and beverage sector of a prestigious hotel.

The Guest Service Expert role at The Ritz-Carlton is pivotal in crafting an unparalleled dining and hospitality experience for guests. Unlike conventional roles focused solely on serving food, this position emphasizes creating memorable and unique experiences with food and drinks complementing the overall service. The Guest Service Expert is responsible for various tasks including setting tables, effectively communicating with the kitchen staff, interacting and serving guests attentively, and maintaining cleanliness in work areas and supplies. This role requires individuals to be on their feet for extended periods, moving around the establishment and managing the menu accurately. Physical demands include standing, sitting, or walking for long durations, handling objects weighing up to 25 pounds independently or 50 pounds with assistance, and performing movements such as bending, twisting, pulling, and stooping.

Additionally, Guest Service Experts must uphold high standards of personal appearance, professional communication, and adherence to company policies and procedures. The role requires a hands-on approach and dedication to maintaining a safe workplace while delivering quality service consistently. Employees in this position embody The Ritz-Carlton's Gold Standards, which include the Employee Promise, Credo, and Service Values, forming the foundation for the exceptional service the brand is known for. Working as a Guest Service Expert provides an opportunity to be part of a dynamic global team, where associates are empowered to deliver outstanding service while growing personally and professionally. Through this role, individuals contribute directly to the brand's legacy of luxury hospitality and have the chance to be proud of their work and colleagues, gaining valuable experience in the hospitality industry.