In Room Dining Server - Flex

The Ritz-Carlton is a globally recognized luxury hospitality brand known for delivering exceptional guest experiences through impeccable service and uncompromising quality. As a part of Marriott International, one of the largest and most respected hotel companies in the world, The Ritz-Carlton blends tradition with innovation to provide unparalleled luxury and comfort across more than 100 award-winning properties worldwide. Located at 4012 Central Florida Parkway in Orlando, Florida, this iconic hotel embodies the highest standards of craftsmanship, sophistication, and personalized care, consistently creating memorable moments for its guests.

This full-time non-management Food and Beverage Server position at The Ritz-Carlton Orlando offers an opportunity to be part of a distinguished team that values diversity, inclusion, and professional growth. In this role, you will be responsible for delivering the renowned "Gold Standards" of The Ritz-Carlton, ensuring every guest receives attentive and thoughtful service throughout their dining experience. Serving food courses and alcoholic beverages with grace, you will create an inviting atmosphere by setting tables according to event and service standards and skillfully engaging with guests to answer menu inquiries. Your communication with the kitchen is crucial to accommodate special dietary needs, allergies, and guest preferences, enhancing the overall dining satisfaction. Reliability in recording orders accurately via the MICROS system and managing transactions efficiently while maintaining a clean and organized workspace is essential.

The position requires a commitment to safety policies, personal presentation, and confidentiality while fostering positive team relationships and supporting common goals. You will embody the service culture by welcoming guests warmly, anticipating their needs, and providing genuine appreciation that reflects The Ritz-Carlton's dedication to excellence. Physical demands such as standing or walking for extended periods, lifting, and fine motor coordination are part of the daily routine for this dynamic role. This position does not require prior supervisory experience nor specific certifications but values a high school diploma or GED and at least one year of related work experience.

Joining The Ritz-Carlton means integrating into a work environment where employees are empowered to be creative, thoughtful, and compassionate. The hotel emphasizes continuous learning through its Gold Standards, including the Employee Promise, Credo, and Service Values, which guide the team to exceed expectations consistently. By becoming part of this esteemed brand, you embark on a rewarding career path where your contributions significantly impact guest satisfaction and the hotel’s reputation. The company's commitment to equal opportunity employment ensures a welcoming workplace for all associates, embracing diverse backgrounds and fostering professional development in a respectful and supportive culture.

This role represents more than just a job; it offers an opportunity to belong to a global family that prioritizes quality, teamwork, and the pursuit of excellence. If you have a passion for hospitality, enjoy working with people, and seek to grow in a prestigious environment, this position at The Ritz-Carlton Orlando could be the perfect fit. Join a team devoted to creating lifelong memories for guests and enabling associates to become the best versions of themselves through meaningful work and shared success.