In-Room Dining Server - AM

The Ritz-Carlton Philadelphia, located at 10 Avenue Of The Arts, Pennsylvania, is part of the renowned Marriott International portfolio, a world leader in the luxury hospitality sector. With over 100 award-winning properties worldwide, The Ritz-Carlton prides itself on creating memorable and unique guest experiences defined not only by exquisite culinary offerings but also by exceptional service standards. As a leader in luxury hospitality, The Ritz-Carlton Philadelphia upholds a tradition of excellence, embracing diversity, inclusivity, and empowerment to shape a welcoming environment for both guests and associates. This non-management, full-time position in the Food and Beverage & Culinary category offers the opportunity to join an elite team dedicated to gold-standard service that ensures guest satisfaction and operational success.

The role of the Guest Service Expert at The Ritz-Carlton Philadelphia extends far beyond basic food service. You will be entrusted with delivering an exceptional guest experience from the moment tables are set, through interactions with the kitchen team, to directly serving and attending to guests. This position requires proactive engagement—whether cleaning workspaces, organizing storage areas, or ensuring seamless coordination between culinary and service operations, you play a critical role in integrating transactions into memorable guest interactions. Safety and professionalism form the cornerstone of this position. You will work in a dynamic environment demanding stamina as you stand, walk on varied and sometimes slippery surfaces, and perform physical tasks such as lifting less than 50 pounds without assistance, stretching, bending, and reaching. Maintaining adherence to company procedures, quality standards, and uniform and communication guidelines is essential for success in this role.

Working at The Ritz-Carlton means becoming part of a culture that values creativity, kindness, and compassion, empowering associates to deliver service that not only meets but transcends expectations. You will be trained and expected to uphold and embody The Ritz-Carlton's Gold Standards, including the employee promise, credo, and service values, setting the pace for daily excellence. The company is committed to equal opportunity, fostering a multicultural, inclusive work environment and engaging employees to bring their unique talents, skills, and backgrounds. Joining The Ritz-Carlton means more than a job—it means becoming part of a global community striving for personal bests and collective success in luxury hospitality.