In Room Dining Server

The Ritz-Carlton, located at 1700 Tysons Blvd, McLean, Virginia, is a distinguished luxury hotel brand renowned worldwide for delivering exceptional guest experiences. As part of Marriott International's prestigious portfolio, The Ritz-Carlton upholds the highest standards of luxury and service, setting the bar for excellence in the hospitality industry. With over 100 award-winning hotels globally, the brand is synonymous with luxury, comfort, and impeccable care for its guests. The company is deeply committed to diversity, inclusion, and equal opportunity employment, valuing the unique backgrounds and talents of its associates to foster a welcoming and innovative workplace.

This full-time, non-management position at The Ritz-Carlton Tysons Corner is focused on delivering outstanding food and beverage service as a Guest Service Expert. The role pays between $10.06 and $10.70 per hour plus tips, emphasizing not just the act of serving food, but creating memorable and unique experiences for guests. The Guest Service Expert takes initiative in various service aspects including setting tables, communicating with kitchen staff, interacting personally with guests, cleaning work and storage areas, and ensuring all transactions enhance the overall guest experience.

Physical demands include standing, sitting, walking on non-uniform and sometimes slippery surfaces, bending, stretching, lifting objects under 50 pounds, reaching high places, and frequent movement. Attention to detail and adherence to The Ritz-Carlton's renowned 'Gold Standards' are paramount. These standards encompass the employee promise, credo, and service values that guide daily interactions and responsibilities. The role requires maintaining professional appearance and communication, creating a safe work environment, and following company guidelines and procedures to ensure a seamless and luxurious guest experience.

The position welcomes candidates with a high school diploma or equivalent General Educational Development (GED) certificate and prefers less than one year of related work experience. No supervisory experience or specific certifications are required. The Ritz-Carlton promises a culture where every employee is empowered to be creative, kind, and compassionate, promoting personal and professional growth within a global team. By joining The Ritz-Carlton at Tysons Corner, associates contribute to a legacy of service excellence, learning the industry-leading standards and delivering the highest quality of guest care and comfort. This opportunity not only offers a competitive hourly wage and tips but also a chance to be part of a world-class team dedicated to luxury hospitality and memorable guest experiences.