In Room Dining Server

The Ritz-Carlton, located at 13031 Ritz Carlton Highlands Ct, Truckee, California, is a distinguished luxury hotel renowned for its exceptional service and pristine facilities. Part of the globally recognized Ritz-Carlton brand, this establishment provides guests with a premier hospitality experience characterized by elegance, comfort, and attentiveness to detail. The hotel combines stunning natural surroundings with refined accommodations, making it a preferred destination for travelers seeking sophistication coupled with outdoor enjoyment.

This full-time, non-management position as a Food and Beverage Server offers a dynamic and engaging role within the hotel’s renowned dining services. With an hourly pay rate of $16.90, this role is essential in delivering an outstanding guest experience by serving food courses and alcoholic beverages with professionalism and care. The work schedule requires open availability including weekend shifts and day and evening preferences, emphasizing the need for flexibility and dedication. Being staff charge eligible adds additional value to the compensation package.

As a Food and Beverage Server, you will be an instrumental part of the Ritz-Carlton’s commitment to impeccable service. Your responsibilities will include setting tables according to various event types and service standards, skillfully answering guests’ questions about menu selections, and effectively communicating with the kitchen staff regarding any special meal requests, allergies, dietary needs, and order specifics. Utilizing the MICROS system for order transactions and maintaining constant communication with guests to ensure satisfaction form core aspects of this role.

Maintaining cleanliness in work areas including china and glassware upholds the hotel's high standards of hygiene and presentation. Completing closing duties such as restocking items and turning off lights demonstrates the role’s involvement in operational efficiency. Additionally, processing payments accurately and professionally is critical to the seamless dining experience expected by the Ritz-Carlton clientele.

The server position also requires adherence to all company policies, specifically safety and security protocols. Reporting unsafe conditions and completing necessary safety training showcases the company's priority on workplace well-being. A professional appearance and confidentiality of proprietary information round out the expectations of the role. Interactions with guests must consistently reflect genuine appreciation and precise communication, enhancing the welcoming atmosphere for which the Ritz-Carlton is known.

From working on various surfaces to lifting objects up to 25 pounds unassisted and heavier with assistance, the physical demands are notable and require stamina and careful attention to safety. The ability to perform various physical activities such as reaching, bending, and walking for extended periods underscores the active nature of the job. By supporting team goals and upholding quality standards, you will contribute significantly to the prestigious reputation of the Ritz-Carlton.

The ideal candidate will have at least a high school diploma or equivalent and possess a minimum of one year of related experience in food and beverage service. While no supervisory experience or certifications are required, the preferred qualifications highlight a readiness to engage in a professional hospitality environment and deliver services that exceed guest expectations. This role offers the opportunity to work within one of the most respected names in hospitality while growing your career in a supportive and high-quality service setting.