Job Overview

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Benefits

Affordable Health Insurance
Dental Insurance
On-site Medical Center
competitive compensation
Holiday pay
Birthday pay
Paid vacation
Personal Days
Tuition Reimbursement
higher education scholarships
401(k) retirement savings plan
childcare financial assistance
Hospitality discounts
Dining Discounts
access to Family Outreach Center
Career growth opportunities

Job Description

Rosen Hotels & Resorts is a leading hospitality company based in Orlando, Florida, renowned for delivering exceptional guest experiences and fostering a diverse and friendly workplace. With over 3,000 associates, the company thrives on teamwork, innovation, and a commitment to excellence, making it one of Florida’s most respected employers in the hospitality industry. Rosen Hotels & Resorts offers a range of career opportunities backed by competitive compensation, comprehensive benefits, and a supportive work environment that values individuality and ideas. The company is proud of its drug- and nicotine-free policy, promoting a safe and healthy workplace for all employees.

The In-Room Dining Server plays a vital role in upholding the company standards by providing outstanding guest service through the prompt and accurate delivery of food and beverages directly to guests’ rooms. This position requires keen attention to detail, ensuring the proper presentation of VIP and other guest amenities to enhance the overall in-room dining experience. The server is responsible for taking orders accurately, delivering items efficiently, and addressing guest inquiries with courtesy and professionalism. Additionally, this role involves processing guest payments accurately and coordinating tray or table pickups, all while adhering to Rosen’s strict policies and maintaining high levels of guest satisfaction. The In-Room Dining Server must consistently provide exceptional service, contributing to the hotel's reputation for excellence. This is a great opportunity for individuals seeking to build a career in hospitality with a respected company that offers excellent growth potential, competitive pay, and a rewarding work environment.

Job Requirements

  • Minimum of six months of server experience
  • ability to lift up to 25 lbs consistently and 50 lbs infrequently
  • must be able to legally work in the USA

Job Qualifications

  • Minimum of six months of server experience
  • ability to lift up to 25 lbs consistently and 50 lbs infrequently
  • must be able to legally work in the USA
  • high school diploma or equivalent preferred

Job Duties

  • Take and deliver room service orders accurately
  • set up and present food and beverage items neatly
  • ensure guest satisfaction with room service experience
  • handle guest inquiries and requests courteously
  • process guest payments efficiently
  • comply with the company’s drug-free and tobacco/nicotine-free policy

Job Criteria

Experience

No experience required


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