Job Overview
Employment Type
Hourly
Compensation
Hourly
Exact $18.19
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Hourly rate
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
401(k) retirement plan
employee travel program
Employee Meals
Discounted parking
Complimentary laundry
Paid Time Off
Job Description
Four Seasons Hotels and Resorts is a world-renowned luxury hospitality company committed to providing exceptional service and creating memorable experiences for its guests. Powered by a dedicated team that strives for excellence and genuine hospitality, Four Seasons fosters a culture where every team member is valued and encouraged to grow. The company's mission revolves around delivering unparalleled guest experiences through authentic interactions and attention to detail, making it a leader in the luxury hotel industry globally. Established on the principles of treating others with kindness and respect, Four Seasons ensures that both guests and employees feel a deep sense of belonging and connection.
Located in the vibrant heart of Boston's Back Bay, the Four Seasons Hotel One Dalton Street stands as the city's third tallest building, symbolizing modern luxury and architectural grandeur. This flagship location offers 215 spacious guest rooms and suites with breathtaking floor-to-ceiling city views. It features premium amenities such as The Wellness Floor, a five-star urban spa designed to rejuvenate, alongside trendy dining venues like the brunch hotspot One+One and Trifecta, which serves exquisite New England cuisine paired with expertly crafted cocktails. The hotel also boasts over 10,000 square feet of sophisticated meeting and event space, catering to a diverse clientele seeking elegant and personalized experiences. Complementing the hotel are 160 private residences, meticulously designed to provide unobstructed scenic views of Boston’s iconic landmarks including the Charles River, Boston Harbor, and the Berkshire Mountains.
The opportunity at Four Seasons Hotel One Dalton Street Boston targets passionate individuals dedicated to hospitality excellence. The role of In-Room Dining Server is vital in delivering a seamless and luxurious guest experience. This position entails not only serving food and beverage orders with precision but also engaging guests by sharing detailed knowledge about menu items and ensuring their requests are met promptly. Candidates should possess exceptional communication skills, attention to detail, and a positive attitude toward continuous learning. In addition, the role requires flexibility to work various shifts, including weekends, overnight, and holidays, to maintain the high service standards expected at a Forbes Five-Star property.
Individuals joining the Four Seasons team are welcomed into a supportive and inclusive environment where the Golden Rule guides interactions among colleagues and guests alike. The culture encourages personal and professional growth, making it an ideal place for those seeking a rewarding career in luxury hospitality. Team members enjoy competitive compensation starting at an hourly rate of $18.19 and comprehensive benefits such as zero-cost medical, dental, and vision insurance for employees and eligible dependents, a matched 401(k) retirement plan, complimentary and discounted travel opportunities worldwide, free daily employee meals, discounted parking and public transportation, complimentary laundry services, and a robust paid time off package including holidays and personal/floating days.
Candidates must have valid work authorization to be considered for this role as visa sponsorship is not available. Four Seasons is an Equal Opportunity Employer that encourages applications from minorities, women, veterans, and individuals with disabilities. The company’s commitment to a respectful and legally compliant workplace culture ensures fair hiring practices and adherence to all relevant employment laws.
Located in the vibrant heart of Boston's Back Bay, the Four Seasons Hotel One Dalton Street stands as the city's third tallest building, symbolizing modern luxury and architectural grandeur. This flagship location offers 215 spacious guest rooms and suites with breathtaking floor-to-ceiling city views. It features premium amenities such as The Wellness Floor, a five-star urban spa designed to rejuvenate, alongside trendy dining venues like the brunch hotspot One+One and Trifecta, which serves exquisite New England cuisine paired with expertly crafted cocktails. The hotel also boasts over 10,000 square feet of sophisticated meeting and event space, catering to a diverse clientele seeking elegant and personalized experiences. Complementing the hotel are 160 private residences, meticulously designed to provide unobstructed scenic views of Boston’s iconic landmarks including the Charles River, Boston Harbor, and the Berkshire Mountains.
The opportunity at Four Seasons Hotel One Dalton Street Boston targets passionate individuals dedicated to hospitality excellence. The role of In-Room Dining Server is vital in delivering a seamless and luxurious guest experience. This position entails not only serving food and beverage orders with precision but also engaging guests by sharing detailed knowledge about menu items and ensuring their requests are met promptly. Candidates should possess exceptional communication skills, attention to detail, and a positive attitude toward continuous learning. In addition, the role requires flexibility to work various shifts, including weekends, overnight, and holidays, to maintain the high service standards expected at a Forbes Five-Star property.
Individuals joining the Four Seasons team are welcomed into a supportive and inclusive environment where the Golden Rule guides interactions among colleagues and guests alike. The culture encourages personal and professional growth, making it an ideal place for those seeking a rewarding career in luxury hospitality. Team members enjoy competitive compensation starting at an hourly rate of $18.19 and comprehensive benefits such as zero-cost medical, dental, and vision insurance for employees and eligible dependents, a matched 401(k) retirement plan, complimentary and discounted travel opportunities worldwide, free daily employee meals, discounted parking and public transportation, complimentary laundry services, and a robust paid time off package including holidays and personal/floating days.
Candidates must have valid work authorization to be considered for this role as visa sponsorship is not available. Four Seasons is an Equal Opportunity Employer that encourages applications from minorities, women, veterans, and individuals with disabilities. The company’s commitment to a respectful and legally compliant workplace culture ensures fair hiring practices and adherence to all relevant employment laws.
Job Requirements
- High school diploma or equivalent
- Minimum 1-year relevant food service experience
- Ability to carry and balance trays
- Tip certification required
- Willingness to work weekends, overnight shifts and holidays
- Proficient in spoken and written English
Job Qualifications
- High school education or equivalent experience
- Minimum 1-year food service or related work experience
- Tip Certified
- Ability to carry and balance a tray
- Positive attitude and willingness to learn
- Proficiency in reading, writing and oral English
Job Duties
- Serve guest needs by providing exceptional knowledge of food and beverage menu items as well as information regarding preparation methods
- Deliver food orders including any special needs or requests such as amenities to the guest room and in their residences in a timely manner checking completed kitchen orders with the order taker or guest's original order
- Greet guests and describe selected items using vivid descriptions of each item's origin, taste, and preparation methods
- Communicate options for removal of trays and dishware and respond to requests for tray removal according to established time standards
- Breakdown, clean and set-up room service tables, condiment set-ups, flatware, dishware, and room service side stations
- Anticipate guest needs, ascertain satisfaction, and offer suggestions responding urgently and appropriately to guest concerns and requests
- Work assigned shifts including weekends, overnights and holidays with ability to perform overnight relief shifts
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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