
Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Exact $14.33
Work Schedule
Standard Hours
Benefits
10 vacation days per year
9 paid holiday days per year
5 Chicago Paid Sick Leave days per year
5 Chicago Paid Leave days per year
Complimentary employee meals
Discounted parking
Discounted and complimentary room nights at The Peninsula Hotels
50% restaurant discount
50% discount on spa services
25% discount on spa retail
80% company-paid medical, dental and vision coverage
Complimentary long-term disability
Complimentary life insurance
Retirement plan with 5% company match
Job Description
The Peninsula Chicago is a renowned luxury hotel located in the heart of the city, known for its exceptional Five Star Five Diamond standards. It is part of The Peninsula Hotels group, which is recognized globally for its commitment to delivering exquisite guest experiences through impeccable service and elegant accommodations. Guests at The Peninsula Chicago enjoy not only world-class amenities and stunning views but also personalized services that make every stay memorable. The hotel prides itself on a high-profile, prestigious environment where staff members are dedicated to excellence and attention to detail.
The Peninsula Chicago is currently seeking a full-time Server to join its In-Room Dining team. This role offers an exciting opportunity to be part of a fast-paced and busy environment, delivering outstanding service in one of the city’s most prestigious luxury hotels. As a Server for In-Room Dining, you will carry the vital responsibility of ensuring that guests receive a flawless dining experience in the comfort of their rooms. This involves all aspects of service, from preparation and training to the actual delivery and presentation of food and beverage items. The Server must perform friendly yet discreet and unobtrusive service, understanding the standards set by the hotel and adhering strictly to them.
In this role, you will be expected to follow established procedures meticulously, including pre-service and after-service tasks, while maintaining the luxury brand’s high standards for quality and professionalism. A thorough understanding of the sequence of service, phone etiquette, and the menu items—including their ingredients, preparation methods, and proper serving techniques—is essential. Your ability to deliver a consistent and pleasant guest experience will contribute significantly to the hotel's reputation and success.
Being part of The Peninsula Chicago means working alongside a prestigious and dedicated team that values teamwork, professionalism, and a genuine passion for hospitality. This position requires excellent grooming, physical stamina, and the ability to multitask efficiently. In return, employees have access to numerous benefits, including paid sick leave as per Chicago policy, vacation days, paid holidays, employee meals, discounts, and comprehensive health coverage. Compensation includes an hourly wage of $14.33 plus tips, reflecting the company’s commitment to rewarding its staff fairly.
If you aspire to grow your career within a luxury hospitality environment and enjoy delivering outstanding guest experiences in a vibrant setting, this role as an In-Room Dining Server at The Peninsula Chicago offers a remarkable chance to enhance your professional journey. We invite motivated individuals with the required experience and work authorization in the United States to apply and become an integral part of this esteemed brand.
The Peninsula Chicago is currently seeking a full-time Server to join its In-Room Dining team. This role offers an exciting opportunity to be part of a fast-paced and busy environment, delivering outstanding service in one of the city’s most prestigious luxury hotels. As a Server for In-Room Dining, you will carry the vital responsibility of ensuring that guests receive a flawless dining experience in the comfort of their rooms. This involves all aspects of service, from preparation and training to the actual delivery and presentation of food and beverage items. The Server must perform friendly yet discreet and unobtrusive service, understanding the standards set by the hotel and adhering strictly to them.
In this role, you will be expected to follow established procedures meticulously, including pre-service and after-service tasks, while maintaining the luxury brand’s high standards for quality and professionalism. A thorough understanding of the sequence of service, phone etiquette, and the menu items—including their ingredients, preparation methods, and proper serving techniques—is essential. Your ability to deliver a consistent and pleasant guest experience will contribute significantly to the hotel's reputation and success.
Being part of The Peninsula Chicago means working alongside a prestigious and dedicated team that values teamwork, professionalism, and a genuine passion for hospitality. This position requires excellent grooming, physical stamina, and the ability to multitask efficiently. In return, employees have access to numerous benefits, including paid sick leave as per Chicago policy, vacation days, paid holidays, employee meals, discounts, and comprehensive health coverage. Compensation includes an hourly wage of $14.33 plus tips, reflecting the company’s commitment to rewarding its staff fairly.
If you aspire to grow your career within a luxury hospitality environment and enjoy delivering outstanding guest experiences in a vibrant setting, this role as an In-Room Dining Server at The Peninsula Chicago offers a remarkable chance to enhance your professional journey. We invite motivated individuals with the required experience and work authorization in the United States to apply and become an integral part of this esteemed brand.
Job Requirements
- Work authorization in the United States
- At least 2 years of food and beverage experience in an upscale establishment
- Good knowledge of food and beverages including wines and cocktails
- Ability to multitask
- Impeccable grooming and excellent presentation
- Good physical strength and stamina
- Ability to lift, carry, and balance up to 25 lbs
Job Qualifications
- At least 2 years of food and beverage experience in an upscale establishment
- Good knowledge of food and general knowledge of beverages including wines and cocktails
- Ability to multitask effectively
- Impeccable grooming and excellent presentation
- Good physical strength and stamina for prolonged standing and carrying trays
- Ability to lift, carry, and balance up to 25 lbs
Job Duties
- Responsible for all activities related to service of in-room dining, including preparation tasks, training and performing service as per hotel standards
- Perform friendly yet discreet and unobtrusive service in greeting, seating, and waiting on all guests
- Perform pre-service and after-service procedures according to standards
- Understand and accurately follow the sequence of service
- Ensure consistency of correct service techniques for all phone etiquette
- Understand all food and beverage items ordered, including ingredients, methods of preparation and proper service
- Explain all menu items to guests
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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