Job Overview

briefcase

Employment Type

Full-time
Hourly
moneybag

Compensation

Hourly
Range $17.15 - $22.87
clock

Work Schedule

Day Shifts
diamond

Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Learning and Development Programs
recognition programs
wellness programs

Job Description

The Ritz-Carlton, located at 50 Central Park South in New York, is a world-renowned luxury hotel brand operating under Marriott International. Known for its exceptional standards of service and elegance, The Ritz-Carlton prides itself on creating unforgettable guest experiences that embody comfort and meticulous care. Boasting over 100 award-winning hotels globally, the brand is a leader in the luxury hospitality industry, continuously setting the standard for excellence and guest satisfaction. The company embraces diversity and fosters an inclusive work environment where associates from various backgrounds collaborate to deliver top-tier service. By joining The Ritz-Carlton, employees become part of a respected global family committed to elevating hospitality through kindness, creativity, and compassion. This full-time, non-management position, with a pay range of $17.15 to $22.87 per hour and eligibility for tips, offers individuals the opportunity to bring their passion for food and beverage into a rewarding career.

The role is aligned with The Ritz-Carlton's "Gold Standards," which emphasize empathy, pride, and the promise of exceptional service. As a food and beverage team member, you will be the face of the dining experience, welcoming guests warmly, helping them navigate menus, and ensuring that every meal is a memorable event. You will be responsible for serving food and beverages with friendliness and efficiency, handling transactions accurately using the MICROS system, and maintaining the cleanliness and organization of the dining area. Your efforts will directly contribute to the guests' satisfaction, as you engage with them to ensure each dish meets or exceeds their expectations.

This position requires standing, walking, and sometimes lifting up to 25 pounds, demanding stamina and a professional appearance with a clean uniform. Prior experience in the food and beverage industry is advantageous but not mandatory; the most important attributes are a positive attitude, teamwork spirit, and excellent communication skills. The role includes opportunities for learning, development, and career growth within the expansive Marriott portfolio. Employees are supported through comprehensive training, motivational management, wellness programs, recognition initiatives, and a culture that values collaboration and respect. In return, associates enjoy discounts on hotel rooms, gifts, food, and beverages, reinforcing The Ritz-Carlton's commitment to rewarding hard work and fostering a supportive community. By joining this team, you will have the chance to work with people from around the world, build your skill set, and cultivate a fulfilling career that aligns with your passion for hospitality and excellence.

Job Requirements

  • Ability to move and lift up to 25 pounds
  • Ability to stand, sit, or walk for extended periods
  • Maintain a professional appearance with a clean uniform
  • Complete safety training and certification prior to employment

Job Qualifications

  • High school diploma or equivalent (GED)
  • At least one year of related work experience preferred
  • Good conversational skills and teamwork orientation
  • Positive attitude and outgoing personality

Job Duties

  • Welcome guests and attend to tables without delays
  • Serve food and beverages to guests and provide recommendations if needed
  • Share knowledge of the menu to assist guests with questions and special requests
  • Accurately and promptly record transactions in the MICROS system
  • Approach guests to ensure satisfaction with each dish and beverage
  • Clean tables, complete closing tasks, and restock tableware and other supplies

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

Your Profile Is Visible To Hiring Managers Across OysterLink.

We'll match you with best jobs

Get job offers faster

Business woman
Business man
Search For More Opportunities:

How Candidates Get Hired Faster

Apply to 2–3 similar roles

Complete profile & get best matches

Check new opportunities daily

Woman chef
Man chef