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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Exact $16.90
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
Employee wellness programs
Job Description
Our prestigious hotel is dedicated to providing exceptional hospitality and unparalleled guest experiences in a luxurious and comfortable environment. We are known for our commitment to superior service standards, refined ambiance, and attention to detail, ensuring that every guest enjoys an unforgettable stay. Our team pride themselves on upholding the highest levels of professionalism, courtesy, and efficiency, making our establishment a premier destination for leisure and business travelers alike. As a leader in the hospitality industry, our hotel offers a variety of services including fine dining, in-room amenities, concierge support, and event hosting, all designed to meet the diverse needs... Show More
Job Requirements
- Must be at least 18 years old
- TIPS alcohol awareness certification required upon employment
- valid Food Handler Card required or ability to obtain within 30 days of hire
- valid driver’s license with a clean driving record may be required for golf cart deliveries
- must comply with all applicable federal, state, and local alcohol service laws and health regulations
- must be available to work flexible schedules including weekends, holidays, evenings, and alternate shifts based on business needs
- ability to stand and walk for extended periods throughout the property
- frequently lift, carry, push, or pull up to 20 pounds
- occasionally lift up to 50 pounds
- frequent bending, kneeling, crouching, reaching, and balancing
- ability to transport trays, carts, food, and beverages throughout the hotel
- ability to safely handle hot plates, trays, and glassware
- exposure to kitchen heat, varying weather conditions, noise, cleaning chemicals, and slippery surfaces
- close visual acuity and hearing required for guest interaction and order accuracy
- ability to work safely in narrow aisles, guest corridors, kitchens, and service areas
- wear non-slip, oil-resistant shoes
- follow all OSHA, PPE, sanitation, and hotel safety procedures
- report defective equipment or unsafe conditions immediately
- maintain compliance with hotel HAZMAT and MSDS procedures
Job Qualifications
- Previous food service or hospitality experience preferred
- basic knowledge of food and beverage preparation and service standards
- knowledge of wine, beer, liquor, and beverage offerings preferred
- familiarity with POS systems and hotel communication systems preferred
- strong guest service and communication skills
- professional appearance and positive attitude
- ability to multitask and remain organized in a fast-paced environment
- basic math skills including addition, subtraction, multiplication, and division
- ability to read, write, speak, and understand English
- strong attention to detail and problem-solving skills
- ability to maintain confidentiality and use discretion with sensitive information
Job Duties
- Deliver food, beverages, and amenities to guest rooms using trays, hot box carts, or golf carts
- ensure all orders are complete, accurate, and properly prepared before leaving the kitchen
- set up trays with appropriate condiments, utensils, and presentation standards
- describe menu items, preparation methods, and pricing to guests
- recommend and upsell food and beverage items to enhance the guest experience and maximize revenue
- process guest payments accurately and reconcile cash banks and payment methods at the end of shift
- submit all tickets, vouchers, and collected payments according to department procedures
- follow all food handling, sanitation, TIPS, and health department guidelines
- inspect guest floors for in-room dining trays and tables and return them to the department
- maintain cleanliness and organization of service stations, storage areas, and workspaces
- follow all hotel safety policies, PPE requirements, and HAZMAT procedures
- report accidents, maintenance issues, and unsafe conditions immediately
- maintain regular attendance and punctuality
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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