
Job Overview
Employment Type
Part-time
Compensation
Hourly
Exact $10.98
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible schedule
Training opportunities
Job Description
JW Marriott Orlando Bonnet Creek Resort & Spa is a luxury hotel located in Orlando, Florida, known for its exceptional hospitality, world-class amenities, and stunning surroundings. This resort caters to both leisure and business travelers, offering a wide range of services including fine dining, spa treatments, and recreational activities. The JW Marriott brand is part of Marriott International, a global leader in the hospitality industry dedicated to delivering unparalleled guest experiences. The resort's commitment to quality service and immersive guest offerings makes it a premier destination in Orlando.\n\nThe position of Guest Service Expert (Food and Beverage) at JW Marriott Orlando Bonnet Creek Resort & Spa is a part-time, non-management role that pays $10.98 per hour. This role is pivotal in enhancing the food and beverage experience of guests, going beyond merely serving meals to creating memorable dining moments. The Guest Service Expert is responsible for a variety of tasks including setting tables, communicating effectively with the kitchen staff, interacting warmly with guests, and ensuring cleanliness of work areas and supplies. This position requires a hands-on approach, with the ability to lift and move objects and remain on their feet for extended periods amid a fast-paced environment. The role emphasizes creating a safe workplace, adhering strictly to company policies, and maintaining professional appearance and communication standards. Hospitality and prior server experience are preferred for candidates applying for this position, though the job accommodates those with less than one year of related work experience. The employer values diversity and inclusion and is committed to providing equal opportunities to all associates regardless of background, disability, or veteran status. This role offers an excellent entry point for individuals looking to build a career in hospitality and gain valuable customer service experience in a renowned hotel setting.
Job Requirements
- high school diploma or G.E.D. equivalent
- less than 1 year of related work experience preferred
- ability to stand, sit, or walk for extended periods
- ability to lift, carry, push, or pull up to 25 pounds independently and up to 50 pounds with assistance
- ability to reach overhead and below knees including bending, twisting, and stooping
- commitment to following company policies and procedures
- willingness to provide excellent guest service
Job Qualifications
- high school diploma or G.E.D. equivalent
- less than 1 year related work experience
- no supervisory experience
- hospitality or server experience preferred
- strong communication skills
- ability to work on feet for extended periods
Job Duties
- set tables for guests
- communicate effectively with kitchen staff
- interact and serve guests warmly
- clean and maintain work areas and supplies
- manage guest transactions to enhance experience
- adhere to safety and quality standards
- maintain professional appearance and communication
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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