In Room Dining Server

Marriott International is a globally recognized hospitality company operating a diverse portfolio of hotels and resorts, renowned for its commitment to exceptional guest experiences and employee development. Among its celebrated brands, W Hotels stands out as a luxury lifestyle brand known for its innovative approach to service and design, aimed at igniting curiosity and expanding worlds. W Hotels offer more than accommodations—they are vibrant spaces where guests are invited to explore new perspectives and embrace unique experiences. This dynamic environment fosters creativity, inclusivity, and a forward-looking service philosophy centered on 'Whatever/Whenever,' ensuring that guest passions are brought to life in memorable ways.

This position of Guest Service Expert at W Hotels embodies the brand's mission by delivering exceptional guest interactions that go beyond simply serving food and beverages. The role requires individuals who are enthusiastic, proactive, and dedicated to creating experiences that guests will cherish long after their visit. Guest Service Experts are instrumental in setting the tone of the entire dining experience—they ensure that every guest feels welcomed, attended to, and satisfied through attentive service and seamless communication with the kitchen and other team members. From setting tables and greeting guests to handling transactions and maintaining cleanliness and order, the Guest Service Expert ensures that food service is integrated into a broader, engaging guest experience.

Success in this role depends on several critical factors: maintaining a safe work environment, adhering strictly to company policies and quality standards, and presenting a professional appearance and demeanor at all times. Physical demands are significant; the role involves extended periods of standing, walking, and maneuvering in various conditions, including slippery or uneven surfaces. Guest Service Experts must also be able to lift and carry objects up to 25 pounds independently and up to 50 pounds with assistance, as well as perform physical movements such as bending, twisting, and reaching. This hands-on approach is essential to ensure the highest quality of service and operational efficiency.

While prior supervisory experience is not required, a high school diploma or equivalent is preferred, alongside less than one year of related work experience. Commitment to diversity and inclusion is a cornerstone of Marriott’s culture, fostering an environment where associates’ unique backgrounds and talents are valued and celebrated. This role offers the chance to join a global team dedicated to personal growth, professional achievement, and delivering extraordinary hospitality experiences. Joining W Hotels means becoming part of a brand that sets new standards in luxury lifestyle hospitality and is continually evolving to meet the dynamic needs of its guests and associates alike.