Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development opportunities
Job Description
Omni Fort Lauderdale Hotel is a prestigious hospitality establishment set to open in fall 2025, promising to be a new iconic landmark in South Florida. This expansive 29-story hotel is designed to deliver an unmatched experience combining luxury, convenience, and exquisite service. Located at 1950 Eisenhower Boulevard, the property boasts 801 guest rooms and suites tailored to accommodate business and leisure travelers alike. The Omni Fort Lauderdale will be directly connected to the Broward County Convention Center, offering seamless access for guests attending conferences and events. It will also be adjacent to Port Everglades cruise terminal and within close proximity... Show More
Job Requirements
- Minimum high school diploma or equivalent
- At least 1 year of serving experience in a related hospitality or food service role
- Willingness to obtain TIPS and ServSafe certifications if not already acquired
- Ability to handle cash transactions accurately
- Excellent communication skills in English, both verbal and written
- Ability to lift and carry objects up to 50 pounds
- Ability to stand and walk for extended periods
- Willingness to work flexible hours, including weekends and holidays
- Must be able to move, bend, reach overhead, and use hands frequently to perform duties
Job Qualifications
- Minimum 1 year serving experience
- Must acquire TIPS and ServSafe certifications
- Developed knowledge of wine, spirits, and beer with experience selling and presenting wines
- Previous cash handling experience required
- Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers
- Ability to accurately and efficiently input information into MICROS
- Ability to handle stressful situations, while maintaining a calm and welcoming demeanor
- Ability to work cohesively with co-workers both within and outside of your department
- Ability to prioritize, organize and follow up on guest requests and needs in a fast-paced environment
- Excellent customer service, service recovery and problem-solving skills
- Must be able to work a variety of shifts, including weekends and holidays
Job Duties
- Adhere to all Omni rules, policies, procedures, and standards
- Greet guests by utilizing the All-In impression standards set forth by Omni
- Set tables according to type of event and service standards as directed by leadership
- Suggestively sell items and answer questions/offer suggestions on both food and beverage menu selections
- Communicate with culinary team regarding meal requirements, allergies, dietary needs and special requests
- Record transaction in MICROS system in a timely manner
- Adhere to cash handling standards
- Ensure satisfaction with each food course and/or beverage
- Present accurate check to guest and process payment
- Maintain cleanliness of work areas throughout the day
- Station set-up and breakdown/side-work
- Perform any other duties as assigned by leadership
- Be pleasant, smile and greet all guests, using surnames when obtained
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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