In Room Dining Order Taker

The Ritz-Carlton in New Orleans is a prestigious and globally recognized luxury hotel brand, part of Marriott International’s portfolio of elite hospitality establishments. Situated at 921 Canal St, New Orleans, Louisiana, this property showcases the finest standards in food and beverage service, catering to both local and international guests who seek an unforgettable dining and hospitality experience. As one of more than 100 award-winning hotels worldwide, The Ritz-Carlton is synonymous with exceptional guest service, uncompromising quality, and a commitment to creating memorable moments for every visitor. The hotel operates as a full-time, non-management position employer offering a competitive pay range of $16.00 per hour, fostering a collaborative work environment where every associate's diversity, talents, and experiences are valued and celebrated. At The Ritz-Carlton, the belief that cultural inclusivity drives success translates into a commitment to equal opportunity employment and a safe, respectful workplace for all employees regardless of background, disability, veteran status, or any other protected characteristic.

The role of a Guest Service Expert at The Ritz-Carlton goes beyond simply serving food and drinks. It is about creating a unique and memorable overall guest experience through attentive, proactive, and professional service. In this position, individuals act as vital contributors to the hospitality journey, initiating services that help guests enjoy their dining and hotel stay to the fullest. Responsibilities include preparing the dining area by setting tables, assisting kitchen operations, maintaining cleanliness and organization of workspaces, and ensuring supplies are replenished efficiently. The position demands an active and dynamic approach, requiring the ability to stand, walk, and move safely on various surfaces, sometimes uneven or slippery, ensuring that all service standards are met and the guest’s satisfaction is prioritized. The work includes manual tasks such as lifting or carrying items up to 50 pounds, reaching high places, and performing repetitive movements like bending, twisting, stretching, and stooping—all essential to delivering The Ritz-Carlton's signature luxury hospitality.

This role is perfect for individuals committed to maintaining a safe working environment, adhering strictly to company policies, and embodying professional appearance and communication standards. Guest Service Experts are essential in upholding The Ritz-Carlton's celebrated 'Gold Standards,' an ethos comprising the employee promise, credo, and service values that define the company's dedication to excellence. Joining the team means accessing world-class training and development opportunities that empower associates to deliver exceptional service while fostering personal and professional growth. The Ritz-Carlton’s commitment extends beyond service; it promises a career path that is enriching, rewarding, and filled with pride for the work performed and the impact made on guests and colleagues alike. The hotel’s culture encourages creativity, kindness, and compassion, traits that employees embody every day as they achieve the highest standards in luxury hospitality on a global scale. Ultimately, being part of The Ritz-Carlton family connects professionals with a world-leading luxury brand where they are supported in becoming their best selves through a purposeful and impactful career journey.