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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $70,000.00 - $75,000.00
Work Schedule
Standard Hours
Benefits
vacation days
Paid holiday days
Paid sick leave days
Paid leave days
Complimentary employee meals
Discounted parking
discounted room nights
Restaurant discount
spa services discount
spa retail discount
Medical Coverage
dental coverage
vision coverage
Life insurance
long-term disability
Retirement Plan
Job Description
The Peninsula Chicago is part of the renowned Peninsula Hotels group, which is recognized worldwide for its unparalleled luxury, exquisite hospitality, and exceptional guest experiences. Situated in the heart of the vibrant city of Chicago, The Peninsula Chicago epitomizes the hallmark of Five Star Five Diamond service standards. As a prestigious luxury hotel, it offers guests an environment where elegance and comfort blend seamlessly with innovative hospitality solutions. The property caters to discerning travelers and residents seeking an elite experience in accommodations, dining, and amenities. The hotel’s commitment to excellence extends to its dedicated team members who strive to deliver... Show More
Job Requirements
- Must have at least 2 years F&B and managerial experience in an upscale establishment
- Good knowledge of food and general knowledge of beverages, including wines and cocktails
- Ability to multi-task
- Impeccable grooming and excellent presentation
- Good physical strength and stamina - ability to carry trays of food and stand on feet for long periods of time and ability to lift, carry, and balance up to 25 lbs
Job Qualifications
- At least 2 years F&B and managerial experience in an upscale establishment
- Good knowledge of food and general knowledge of beverages, including wines and cocktails
- Ability to multi-task
- Impeccable grooming and excellent presentation
- Good physical strength and stamina
Job Duties
- Responsible for all activities of In-Room Dining, which includes but is not limited to staff scheduling, delegation of job tasks, monitoring and supervision of service
- Possess management ability that ensures a successful handling of In-Room Dining
- Hire, train, mentor, motivate, supervise and discipline all department employees
- Initiate and maintain a friendly yet discreet and unobtrusive service to all guests
- Ensure consistency of correct service standards for all meal periods to be followed by all staff members
- Understand all food and beverage items ordered, including ingredients, methods of preparation and proper service
- Control usage of all food and beverage items and appropriate usage of equipment, tools, and service equipment
- Utilize the POS and HOTsos systems as per policies and procedures in place
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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