In Room Dining General Manager

Aventura, FL, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Flexible

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Paid holidays

Career Development

Job Description

JW Marriott Miami Turnberry Resort & Spa, located in Aventura, Florida, is a prestigious luxury resort known for its exceptional hospitality, world-class amenities, and breathtaking surroundings. Operated by an independent franchisee, Fontainebleau Development, this exclusive destination offers guests a unique and personalized experience that blends elegance with comfort. The resort features expansive golf courses, a serene spa, exquisite dining options, and a variety of recreational activities, making it a preferred choice for discerning travelers seeking relaxation and luxury. With its commitment to excellence and high-quality service, JW Marriott Miami Turnberry Resort & Spa stands as a prominent landmark in the hospitality industry in South Florida. The property is managed with a strong focus on delivering superior guest experiences while fostering a positive work environment for its associates. Employment at the resort is full-time under the franchisee's policies and practices, offering ample opportunities for career growth within a dynamic and supportive team setting. This is a management-level position within the Food and Beverage department, emphasizing leadership and operational excellence. The position offers a competitive salary in line with industry standards and benefits consistent with a luxury hospitality employer.

The role involves assisting in leading the property’s Food and Beverage operations specifically for In Room Dining and Outdoor Food and Beverage services. The manager will play a crucial role in supporting the development and execution of departmental strategies to ensure alignment with the brand’s goals and target customer expectations. Responsibilities include overseeing the execution of food and beverage programs, coordinating with sales and marketing teams, managing budgets and payroll, and supervising staff performance. This role requires a motivated leader who can drive revenue growth, maintain high standards of customer service, and manage operational efficiency. The manager will also be responsible for recruiting, training, and developing associates while maintaining compliance with all safety and regulatory standards. Strong communication skills, a customer-centric approach, and the ability to work collaboratively across departments are essential in this position. With a focus on maximizing financial performance and associate satisfaction, this leadership role offers the opportunity to contribute significantly to the success of the resort's Food and Beverage division and enhance the guest experience at one of Miami’s premier luxury resorts.

Job Requirements

Minimum 5 years experience in a leadership role in a food and beverage environment
Outdoor food and beverage operation experience is a plus
High energy
Entrepreneurial spirit
Motivational leader
Proven track record in high volume concept
Effective communicator
Effective in providing exceptional customer service
Ability to improve the bottom line
Excellent organizational, interpersonal and administrative skills
Ability to work flexible schedules including holidays and weekends
Able to perform multiple tasks
Must be physically fit to lift, pull, and push items up to 50 pounds
Ability to communicate in the English language

Job Qualifications

High school diploma or GED
3-5 years’ experience in food and beverage, culinary, event management, or related professional area
Ability to communicate in the English language
Knowledge of proper chemical handling, cleaning techniques and use of equipment machinery
Experience using computers and software programs such as Microsoft Office (Word, Excel, Outlook)
Ability to work flexible schedules including holidays and weekends
Able to perform multiple tasks

Job Duties

Assist in development and execution of Food and Beverage strategy and goals
Work with direct reports to develop and implement promotions, food and wine pairings, menu items and presentations
Assist in developing food and beverage operating strategy aligned with company business strategy and lead its execution
Assist in development and execution of local and sales/marketing programs with Sales & Marketing leadership
Supervise the performance of food and beverage associates, including managerial and supervisory staff
Direct and organize recruiting, interviewing, and hiring of Associates
conduct performance appraisals, coach, counsel, take progressive corrective action, motivate, develop and train
Assist in the production of payroll, reports, forecasts, inventory and budget for food and beverage operations
Track weekly labor reports to ensure productivity
Coordinate food and beverage operations with other hotel departments to ensure efficient guest service