In-Room Dining Cashier

Rosen Hotels & Resorts is a prominent hospitality company located in Orlando, Florida. Known for its exceptional service and commitment to excellence, Rosen Hotels & Resorts boasts a team of over 3,000 associates who work collaboratively to create memorable experiences for guests. The company prides itself on fostering a diverse and friendly work environment where individuality and innovative ideas are highly valued. Rosen Hotels & Resorts is recognized as one of Florida's most respected hospitality companies, reflecting its dedication to quality, teamwork, and employee development.

The In-Room Dining Cashier position at Rosen Hotels & Resorts is a vital role within the hospitality team, focused on providing outstanding guest service that aligns with the company’s high standards. This role involves fast, friendly, and efficient payment processing for in-room dining guests, ensuring an exceptional customer experience. The cashier is responsible for collecting payments by various methods, including cash, checks, credit cards, vouchers, or automatic debits. Accuracy in handling transactions and maintaining a positive interaction with guests is paramount.

This full-time role requires the individual to be detail-oriented and capable of managing multiple transaction types while providing a warm and welcoming atmosphere. The In-Room Dining Cashier also issues receipts, credits, refunds, and accurately tabulates bills using calculators, cash registers, or optical price scanners. Beyond the technical responsibilities, the position requires compliance with the company’s drug-free and nicotine-free policies, emphasizing the company’s commitment to a safe and healthy work environment.

Employees in this role will contribute significantly to the overall guest satisfaction by ensuring that all transactions are handled efficiently and accurately, which supports the hotel’s seamless operations. The role also involves physical tasks such as lifting up to 25 pounds regularly and occasionally lifting heavier weights, which implies the need for physical stamina.

Joining the Rosen Hotels & Resorts team as an In-Room Dining Cashier means becoming part of a company that offers excellent career growth opportunities, competitive compensation, and a comprehensive benefits package designed to support employees’ wellbeing and development. The working environment promotes both professional and personal growth, making it an ideal place for individuals who enjoy a dynamic and guest-centric workplace.