In-Room Dining Busperson - Waldorf Astoria Beverly Hills

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $21.40
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Work Schedule

Standard Hours
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Benefits

Incredible travel perks
Employee Stock Purchase Program
Paid parental leave
Personalized caregiving support
Crisis concierge
Mental Health Resources
Generous Paid Time Off
health and welfare benefits
retirement plans

Job Description

Waldorf Astoria Beverly Hills is a premier luxury hotel located in the heart of Beverly Hills, California. Known for its exceptional commitment to elegance and personalized service, this Forbes 5-Star and AAA 5-Diamond hotel offers guests a truly world-class experience. The hotel features 170 exquisitely appointed rooms and suites, complemented by six luxurious food and beverage outlets, including a new Italian Tuscan Steakhouse, a sophisticated rooftop restaurant with stunning views, a stylish lobby lounge, and an in-room dining service that caters to guests 24 hours a day. With 6,300 square feet of versatile banquet space, the hotel is a sought-after venue for prestigious events and celebrations.

At Waldorf Astoria Beverly Hills, the mission is to create unforgettable experiences for guests by delivering impeccable service and exquisite amenities. The hotel takes great pride in fostering meaningful opportunities for its Team Members, encouraging a culture of excellence, teamwork, and personal growth, while also making a positive impact on the local community. The hotel's reputation for unrivaled luxury hospitality attracts discerning travelers from around the globe, setting the standard in the hospitality industry.

The In-Room Dining Busperson plays a vital role in maintaining the high standards of service that guests expect at this luxury property. This full-time position is part of the Food & Beverage Team, responsible for supporting smooth operations and ensuring that guest dining experiences are seamless, pleasant, and exemplary. The role involves more than just clearing tables; it requires a proactive approach to guest service by maintaining cleanliness and organization of dining areas, assisting servers, managing service stations, and adhering to strict health and safety standards.

Working at Waldorf Astoria Beverly Hills means embracing the core values of hospitality, integrity, leadership, teamwork, ownership, and a focus on the present moment. The In-Room Dining Busperson is expected to spread warmth and light, brightening guests’ days with an upbeat, friendly attitude and attention to detail. They will be part of a team that upholds the heritage of the Waldorf Astoria brand while fostering a positive and rewarding work environment.

Moreover, Hilton, the parent company of Waldorf Astoria, offers exceptional benefits and career development opportunities. Team Members enjoy exclusive travel perks, stock purchase programs, paid parental leave, caregiving and crisis support services, mental health resources, generous paid time off, and comprehensive health and welfare plans. The company is dedicated to supporting its employees’ wellbeing and professional growth in an award-winning workplace culture recognized globally as one of the best places to work. This position offers the chance to develop within a prestigious brand that sets new standards in luxury hospitality, making it an appealing career opportunity for individuals passionate about delivering outstanding guest experiences in an inspiring work environment.

Job Requirements

  • high school diploma or equivalent
  • prior experience in food and beverage service preferred
  • ability to work flexible hours including nights, weekends, and holidays
  • physical capability to stand for extended periods and carry heavy loads
  • effective communication skills
  • commitment to maintaining high standards of cleanliness and guest service

Job Qualifications

  • high school diploma or equivalent
  • previous experience in a similar role preferred
  • excellent communication and interpersonal skills
  • ability to work effectively in a fast-paced environment
  • strong teamwork and customer service orientation
  • basic understanding of health and safety procedures

Job Duties

  • delight guests with attentive and friendly service
  • clear and transport tableware to dishwashing area
  • manage service stations ensuring they are stocked and clean
  • assist servers by delivering beverages and food items
  • prepare tables for dining by clearing and resetting
  • comply with health, safety, sanitation, and alcohol awareness regulations

Job Criteria

Experience

Entry Level (1-2 years)


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