Marriott International, Inc logo

In Room Dining Attendant

Job Overview

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Employment Type

Part-time
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
Training and development opportunities
flexible scheduling

Job Description

The Westin Savannah Harbor Golf Resort & Spa, located in the picturesque city of Savannah, Georgia, is a premier destination known for its exceptional hospitality and luxurious amenities. As a part of Marriott International, one of the world's leading hotel and hospitality companies, The Westin Savannah Harbor offers guests a unique blend of comfort, elegance, and outstanding service. The resort boasts breathtaking views, world-class golf courses, a serene spa, and an array of dining options that cater to diverse tastes and preferences. This establishment is committed to creating memorable experiences for every guest, ensuring that each visit exceeds expectations. The resort prides itself on fostering a welcoming and inclusive environment for both guests and employees alike, emphasizing the value of diversity, culture, and mutual respect within the workplace.

The role of Guest Service Expert within The Westin Savannah Harbor Golf Resort & Spa is a crucial position that goes beyond traditional food and beverage service. This part-time, non-management position offers individuals with open availability the opportunity to be an integral part of a team dedicated to delivering an unforgettable dining experience. Guest Service Experts are responsible for a wide range of tasks that contribute to the overall satisfaction of guests throughout their meal. These duties include setting tables to an impeccable standard, effectively communicating with kitchen staff to ensure accurate and timely orders, and engaging with guests in a friendly and professional manner to enhance their dining experience.

Moreover, Guest Service Experts maintain cleanliness and organization within work areas and manage supplies efficiently. The role requires stamina and physical activity, including standing, sitting, or walking for extended periods and navigating different types of surfaces to provide consistent service. Handling and managing objects weighing up to 25 pounds independently (and up to 50 pounds with assistance) is also a part of the job, along with tasks that require bending, twisting, pulling, and stooping. The position demands a hands-on approach and a commitment to upholding safety standards, company policies, and uniform presentation.

Success in this role hinges on the ability to create a safe, welcoming, and professional environment while supporting quality standards that Marriott International is known for worldwide. There is a strong culture of teamwork and an emphasis on personal responsibility, where every Guest Service Expert plays a vital role in contributing to the guest experience and the resort's outstanding reputation. This position suits individuals looking to enter the hospitality field with a focus on food and beverage service, offering valuable experience in a highly respected global brand and a chance to grow within the Marriott family.

Job Requirements

  • high school diploma or g.e.d. equivalent
  • open availability for part-time scheduling
  • ability to stand, sit, or walk for extended periods
  • ability to move, lift, carry, push, and pull items weighing up to 25 pounds without assistance and up to 50 pounds with assistance
  • willingness to adhere to company policies and safety standards
  • excellent interpersonal skills
  • ability to maintain a professional appearance and demeanor
  • no supervisory experience required

Job Qualifications

  • high school diploma or g.e.d. equivalent
  • less than 1 year related work experience
  • no supervisory experience
  • strong communication skills
  • ability to work effectively as part of a team
  • basic knowledge of food service protocols

Job Duties

  • set tables to an impeccable standard
  • communicate effectively with kitchen staff to ensure order accuracy and timeliness
  • interact with guests professionally to enhance their dining experience
  • maintain cleanliness and organization of work areas and supplies
  • stand, sit, or walk for extended periods while navigating varying surfaces
  • handle and move objects weighing up to 25 pounds independently and up to 50 pounds with assistance
  • perform physical tasks such as bending, twisting, pulling, and stooping
  • uphold safety standards and company policies
  • maintain professional uniform and personal appearance

Job Criteria

Experience

Entry Level (1-2 years)


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