In House Vacation Sales Concierge- up to $2K Sign On Bonus Potential *
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $14.75 - $19.00
Work Schedule
Rotating Shifts
Weekend Shifts
Benefits
Uncapped Earning Potential
Medical insurance
Dental Insurance
Vision Insurance
401k plan
Travel Discounts
Credit union membership
Tuition Reimbursement
Professional counseling
Family support
growth and development opportunities
Job Description
Marriott Vacations Worldwide is a globally recognized leader in the timeshare and vacation ownership industry, renowned for delivering exceptional vacation experiences and fostering meaningful memories for travelers across the world. As part of Marriott International's broad portfolio, Marriott Vacations Worldwide emphasizes a supportive, friendly, and inclusive work culture designed to empower employees to thrive while making vacation dreams come true. The company operates in the hospitality sector, providing customers with tailored vacation ownership options, timeshare sales, and a variety of travel-related services. With a strong commitment to diversity, inclusion, and employee development, Marriott Vacations Worldwide offers rewarding career opportunities that combine professional growth with personal fulfillment.
The employment opportunity presented is for the position of In House Vacation Sales Concierge within Marriott Vacations Worldwide. This is an integral role that places you at the forefront of guest interactions, facilitating memorable vacation experiences and offering personalized assistance to Owners and guests alike. The role is designed for individuals who are passionate about customer service and sales, looking to contribute meaningfully to a dynamic team while enjoying a wealth of benefits and potential earnings. Depending on experience, candidates may be eligible for a sign-on bonus of up to $2,000, with specific conditions including payments after 45 days and six months of employment. This role encourages motivated professionals with a background in sales or customer service to apply and engage in a supportive environment fostering continuous learning, teamwork, and guest satisfaction.
As an In House Vacation Sales Concierge, your typical day will involve scheduling sales presentations, managing customer expectations, and ensuring that all guests meet eligibility requirements to participate in sales discussions. You will provide a high level of service aimed at exceeding sales goals through persuasive techniques that maximize revenue while maintaining guest loyalty. The position also involves a strong focus on upholding guest experience and company standards, greeting guests warmly, anticipating their needs, interacting professionally with colleagues and clients, and contributing actively to team objectives. Adherence to company policies and safety protocols is critical in delivering a secure and enjoyable environment for both guests and staff. Marriott Vacations Worldwide supports employee growth through tuition reimbursement, comprehensive medical benefits, travel discounts, and opportunities for professional counseling and family support, making this role not just a job but a career path that offers both financial and personal rewards.
The employment opportunity presented is for the position of In House Vacation Sales Concierge within Marriott Vacations Worldwide. This is an integral role that places you at the forefront of guest interactions, facilitating memorable vacation experiences and offering personalized assistance to Owners and guests alike. The role is designed for individuals who are passionate about customer service and sales, looking to contribute meaningfully to a dynamic team while enjoying a wealth of benefits and potential earnings. Depending on experience, candidates may be eligible for a sign-on bonus of up to $2,000, with specific conditions including payments after 45 days and six months of employment. This role encourages motivated professionals with a background in sales or customer service to apply and engage in a supportive environment fostering continuous learning, teamwork, and guest satisfaction.
As an In House Vacation Sales Concierge, your typical day will involve scheduling sales presentations, managing customer expectations, and ensuring that all guests meet eligibility requirements to participate in sales discussions. You will provide a high level of service aimed at exceeding sales goals through persuasive techniques that maximize revenue while maintaining guest loyalty. The position also involves a strong focus on upholding guest experience and company standards, greeting guests warmly, anticipating their needs, interacting professionally with colleagues and clients, and contributing actively to team objectives. Adherence to company policies and safety protocols is critical in delivering a secure and enjoyable environment for both guests and staff. Marriott Vacations Worldwide supports employee growth through tuition reimbursement, comprehensive medical benefits, travel discounts, and opportunities for professional counseling and family support, making this role not just a job but a career path that offers both financial and personal rewards.
Job Requirements
- Sales or customer service experience
- availability to work various shifts, holidays, and weekends
- ability to reach overhead and below the knees
- perform bending, twisting, pulling, and stooping
- ability to stand, sit, or walk for extended periods
- successful background and drug screening as required
- concierge or sales experience preferred
- motivated to achieve sales goals
- excellent communication skills
Job Qualifications
- Highly motivated with sales or customer service experience
- enjoy interacting with guests in person or by phone
- concierge and/or sales experience preferred
- ability to work various shifts including holidays and weekends
- strong communication and interpersonal skills
- ability to meet eligibility and compliance requirements
- background and drug screening clearance if required
Job Duties
- Schedules sales presentations and manages customer expectations
- provides the highest level of service to exceed budgeted sales presentations and volume production goals
- ensures that all Owners and guests attending a sales presentation meet eligibility requirements and are open to learning more about products and services
- use persuasive techniques that maximize revenue while maintaining existing guest loyalty
- welcome and greet guests
- anticipate and address their needs
- interact with colleagues and guests professionally and promptly
- contribute to team goals
- always follow company policies and safety procedures
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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