In House Vacation Sales Concierge- up to $2K Sign On Bonus Potential *
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $14.75 - $19.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k plan
Travel Discounts
Tuition Reimbursement
Professional counseling
Paid Time Off
Job Description
Marriott Vacations Worldwide is a leading global hospitality company specializing in timeshare and vacation ownership experiences. Known for delivering exceptional vacation opportunities and memorable moments for travelers, the company fosters a supportive and beautiful work environment where employees are encouraged to grow and thrive. Marriott Vacations Worldwide is committed to creating a culture of inclusion, diversity, and professional development. They cater to a worldwide clientele, offering high-quality vacation resorts and sales services that make vacation dreams come true. The company offers competitive compensation including a sign-on bonus, uncapped earning potential, comprehensive benefits, and opportunities for professional growth.
This role is for the position of In House Vacation Sales Concierge, an integral team member who helps provide owners and guests with memorable vacation experiences. This position plays a key role in scheduling and conducting sales presentations, managing customer expectations, and ensuring the highest level of service to meet or exceed sales goals. The In House Vacation Sales Concierge acts as a brand ambassador who uses persuasive yet guest-focused techniques to maximize revenue while maintaining guest loyalty. This role also involves welcoming and greeting guests, anticipating their needs, and working collaboratively with colleagues to maintain company standards and safety procedures.
An ideal candidate for this role is highly motivated and possesses experience in sales or customer service, with a preference for concierge or sales-related experience. The ability to interact with guests both in person and by phone is essential, as is availability for various shifts, including holidays and weekends. Marriott Vacations Worldwide supports its employees through medical, dental, vision coverage, 401K opportunities, travel discounts, tuition reimbursement, and professional counseling services. The position also includes a structured sign-on bonus program, offering up to $2,000 depending on previous timeshare experience, with payments issued after specific employment milestones.
Working as an In House Vacation Sales Concierge involves active engagement with guests, managing schedules for sales presentations, ensuring guests meet eligibility requirements, and adeptly applying sales techniques that enhance both revenue and customer satisfaction. Employees are expected to contribute to team goals and uphold company policies and safety guidelines at all times. This is an excellent opportunity for anyone looking to build a fulfilling career in hospitality sales while enjoying comprehensive benefits and a positive work culture.
This role is for the position of In House Vacation Sales Concierge, an integral team member who helps provide owners and guests with memorable vacation experiences. This position plays a key role in scheduling and conducting sales presentations, managing customer expectations, and ensuring the highest level of service to meet or exceed sales goals. The In House Vacation Sales Concierge acts as a brand ambassador who uses persuasive yet guest-focused techniques to maximize revenue while maintaining guest loyalty. This role also involves welcoming and greeting guests, anticipating their needs, and working collaboratively with colleagues to maintain company standards and safety procedures.
An ideal candidate for this role is highly motivated and possesses experience in sales or customer service, with a preference for concierge or sales-related experience. The ability to interact with guests both in person and by phone is essential, as is availability for various shifts, including holidays and weekends. Marriott Vacations Worldwide supports its employees through medical, dental, vision coverage, 401K opportunities, travel discounts, tuition reimbursement, and professional counseling services. The position also includes a structured sign-on bonus program, offering up to $2,000 depending on previous timeshare experience, with payments issued after specific employment milestones.
Working as an In House Vacation Sales Concierge involves active engagement with guests, managing schedules for sales presentations, ensuring guests meet eligibility requirements, and adeptly applying sales techniques that enhance both revenue and customer satisfaction. Employees are expected to contribute to team goals and uphold company policies and safety guidelines at all times. This is an excellent opportunity for anyone looking to build a fulfilling career in hospitality sales while enjoying comprehensive benefits and a positive work culture.
Job Requirements
- High school diploma or equivalent
- minimum 1 year of sales or customer service experience preferred
- availability to work various shifts, holidays, and weekends
- successful completion of background and drug screening as required
- ability to perform physical tasks including reaching overhead and below knees, bending, twisting, pulling, stooping, and standing, sitting, or walking for extended periods
- strong sales and customer service skills
- excellent communication skills
- motivated and proactive work ethic
Job Qualifications
- High school diploma or equivalent
- experience in sales or customer service preferred
- excellent communication and interpersonal skills
- ability to work flexible shifts including holidays and weekends
- ability to engage effectively with guests both in person and by phone
- concierge or sales experience preferred
- strong motivation to achieve sales goals
- ability to work collaboratively in a team environment
Job Duties
- Schedules sales presentations and manages customer expectations
- provides the highest level of service to exceed budgeted sales presentations and volume production goals
- ensures all owners and guests attending a sales presentation meet eligibility requirements and are open to learning more about products and services
- uses persuasive techniques that maximize revenue while maintaining existing guest loyalty
- welcomes and greets guests, anticipating and addressing their needs
- interacts with colleagues and guests professionally and promptly
- contributes to team goals
- always follows company policies and safety procedures
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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