In House Vacation Sales Concierge (Up to $2k Sign-on Bonus Potential*)

Hyatt Vacation Ownership is a renowned leader in the hospitality industry, specializing in providing exceptional vacation experiences through timeshare properties and ownership programs. With a strong commitment to creating meaningful moments for travelers worldwide, Hyatt Vacation Ownership offers a dynamic work environment that values teamwork, guest satisfaction, and continuous growth. Located in San Antonio, Texas, the company prides itself on fostering a supportive and friendly workplace where employees can thrive personally and professionally while contributing to memorable vacation experiences. Hyatt Vacation Ownership is dedicated to equal employment opportunities and maintaining an inclusive culture that celebrates diversity and individuality.

The Coordinator Marketing In House role at Hyatt Vacation Ownership is a vital position focused on enhancing the guest experience by coordinating sales presentations and managing customer interactions within the timeshare sales environment. This in-person role involves scheduling sales appointments, ensuring eligibility of guests, and providing exceptional customer service to exceed sales targets and production goals. The position is production-based and offers an attractive compensation package, including an hourly base wage plus commission and bonuses. Additionally, employees are eligible for a sign-on bonus of up to $2,000, dependent on timeshare experience, which is distributed partly after training and partly after six months of employment. This role is designed for motivated individuals who have strong sales or customer service skills and are passionate about creating positive experiences for visitors.

Typical daily responsibilities for the Coordinator Marketing In House include welcoming and greeting guests, addressing their needs promptly and professionally, and using persuasive techniques to maximize revenue while maintaining loyal guest relationships. The role requires interaction with both guests and colleagues in a professional manner, attention to detail in managing eligible participants for sales presentations, and contributing effectively to team goals. Consistent adherence to company policies, safety procedures, and guest experience standards is essential to uphold the Hyatt Vacation Ownership brand reputation.

The role demands flexibility with work shifts, including holidays and weekends, and may require physical activity such as reaching overhead and below the knees, bending, twisting, pulling, stooping, and the ability to stand, sit, or walk for extended periods. Hyatt Vacation Ownership also emphasizes employee benefits such as medical, dental, and vision coverage, 401(k) opportunities, travel discounts, credit union membership, tuition reimbursement, and professional counseling to support personal and professional growth. Employees are encouraged to continuously develop their skills and advance their careers within the organization, making this role not only a job but a pathway for ongoing development in the hospitality sales sector.