In House Vacation Sales Concierge (Specialty Team)

Marriott Vacations Worldwide is a leading global hospitality company dedicated to making vacation dreams come true for travelers around the world. Known for its commitment to delivering exceptional vacation experiences through its innovative timeshare resorts and luxurious vacation ownership opportunities, Marriott Vacations Worldwide offers a supportive, friendly, and beautiful work environment where employees are empowered to succeed and contribute to creating unforgettable memories for guests. With a focus on employee growth, diversity, and inclusion, the company fosters a culture where meaningful moments are made together, making it an inspiring place to build a rewarding career in hospitality.

As a Coordinator Marketing In House at Marriott Vacations Worldwide, you will play a vital role in enhancing the vacation experience for owners and guests by assisting in the organization and execution of events and sales presentations designed to create memorable moments. This full-time role offers competitive compensation, including uncapped earning potential with wages, monthly incentives, annual bonuses, and contests. Additionally, employees enjoy comprehensive benefits such as medical, dental, vision coverage, 401K opportunities, travel discounts, credit union membership, tuition reimbursement, professional counseling, family support, and ample growth and development opportunities.

In this position, your responsibilities will revolve around coordinating and scheduling sales presentations while managing customer expectations to ensure a smooth and engaging experience. You will be expected to provide the highest level of service to exceed budgeted sales presentation goals and volume production targets. A significant part of your job will involve ensuring that all owners and guests attending sales presentations meet eligibility criteria and are open to learning more about the products and services offered. Using persuasive sales techniques that maximize revenue while maintaining guest loyalty will be key to your success.

Beyond sales coordination, the role emphasizes an outstanding guest experience and adherence to company standards. You will be the first point of contact to welcome and greet guests, anticipating and addressing their needs promptly and professionally. Interaction with colleagues and guests must always be courteous and timely, contributing to team goals and upholding the highest standards of company policies and safety procedures.

Ideal candidates for the Coordinator Marketing In House role are highly motivated individuals with prior sales or customer service experience who enjoy engaging with guests face-to-face or by phone. Flexibility to work various shifts, including holidays and weekends, is essential. Preference is given to those with concierge or sales experience. The position may require successful completion of background and drug screenings in line with state and local requirements. Physical capabilities such as reaching overhead and below the knees, bending, twisting, pulling, stooping, and the ability to stand, sit, or walk for extended periods are also necessary.

Marriott Vacations Worldwide prides itself on being an equal opportunity employer dedicated to hiring a diverse workforce and nurturing an inclusive culture where all employees can thrive and make a difference. If you are passionate about hospitality and eager to contribute to spectacular vacation experiences, this role offers an exciting opportunity to advance your career while being part of a globally respected brand.