In-House Marketing Coordinator

Springfield, MA, USA|Onsite

Job Overview

Employment Type

Temporary

Part-time

Hourly

Compensation

Hourly

Exact $18.90

Work Schedule

Standard Hours

Benefits

Medical

Dental

Vision

flexible spending accounts

Life insurance

accident coverage

Disability insurance

Paid Time Off

Parental leave

Holidays

Wish day

401k

legal plan

Identity Theft Protection

Voluntary income protection

Wellness Program

Employee assistance program

Job Description

Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, offering a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. With a mission to put the world on vacation, the company is dedicated to creating extraordinary experiences for millions of travelers worldwide. Known for innovation and growth, Travel + Leisure Co. fosters a workplace that is both exciting and rewarding. Associates at the company are encouraged to embrace a career-minded and diverse professional culture, with a shared commitment to achieving realistic goals and maintaining a positive attitude in a high-energy environment.

This role involves direct, face-to-face marketing with guests as they check into the company’s resorts. The position requires providing concierge-like service to all guests, ensuring they receive a warm welcome and helpful assistance. The coordinator will incentivize and schedule guests to meet with member services to discuss their owner update and attend workshops, often offering gifts as part of the engagement process. Key responsibilities include partnering with resort staff to receive arrival lists of guests checking in during the shift, which helps in planning and executing effective guest interactions.

This is a crucial role that blends marketing, guest services, and team collaboration to support the overall guest experience and increase engagement with the company's membership offerings. Travel + Leisure Co. values associates who possess strong communication skills, proficiency with general computer tools and smart devices, and the ability to work within a team-focused, shared workspace.

The position offers an hourly wage of $18.90 plus commissions and bonuses, reflecting the company’s commitment to rewarding performance. Associates who work 30 or more hours weekly are eligible for a comprehensive range of health and welfare benefits, including medical, dental, vision coverage, flexible spending accounts, life and accident insurance, and disability plans. Additional benefits include paid time off, parental leave, holidays, wellness programs, 401k with employer match, legal and identity theft plans, voluntary income protection benefits, and an employee assistance program. Travel + Leisure Co. also expresses a commitment to inclusivity, equality, and support throughout its hiring and employment processes, making it an ideal workplace for individuals seeking a fulfilling career in hospitality and travel marketing.

Job Requirements

High school diploma or equivalent required
1 to 3 years of sales or marketing experience preferred but not required
Proficient in general computer skills and smart devices
Clear and concise written and verbal communication skills
Ability to work in a team environment within a shared space
Maintain production standards

Job Qualifications

High school diploma or equivalent
College degree preferred
1 to 3 years of sales and/or marketing experience preferred but not required
Clear and concise written and verbal communication skills
Ability to work in a team environment within a shared space
Proficient in general computer skills and smart devices

Job Duties

Direct, face-to-face marketing with guests checking into resorts
Provide concierge-like service to all guests
Incentivize and schedule guests to meet with member services to discuss their owner update and workshop
Offer gifts to guests for participating in updates
Partner with resort staff to receive guest arrival sheets during shifts