In House Marketing Concierge

Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, renowned for its dynamic and expanding portfolio of resort, travel club, and lifestyle travel brands. Headquartered in Nashville, Tennessee, this global company excels in putting the world on vacation by creating exceptional travel experiences that inspire millions of travelers worldwide. Travel + Leisure Co. prides itself on fostering innovation and growth, making every day an opportunity to learn and contribute to transforming vacation inspiration into reality.

As a full-time In House Marketing Concierge based in Nashville, Tennessee, this role is central to the company’s mission to enhance guest experiences at their resorts. The position requires a dynamic individual capable of delivering direct, face-to-face marketing and concierge-style service to guests as they check into resorts. This role plays a critical part in partnering with resort staff and member services to encourage guest participation in owner updates and workshops, thereby supporting the company’s goal of increasing member engagement and satisfaction.

The In House Marketing Concierge acts as a pivotal liaison, combining sales acumen with hospitality skills to ensure guests receive personalized attention and incentives, such as gifts during owner updates. The ability to work collaboratively within a team and maintain effective communication channels is essential in this fast-paced, high-energy environment. Reporting to the marketing team, the concierge provides detailed information about arrivals and schedules meetings to maximize participation and enhance the resort visit experience.

Travel + Leisure Co. values associates who demonstrate a positive attitude and a commitment to achieving realistic goals within a diverse and inclusive work culture. Employees benefit from a comprehensive suite of health and welfare programs, including medical, dental, and vision coverage, as well as flexible spending accounts, life and accident insurance, disability benefits, and a 401k plan with employer matching. Additional perks include paid time off, parental leave, holidays, volunteer paid time off, legal and identity theft protection plans, income protection benefits, wellness programs, and an Employee Assistance Program.

This role is ideal for candidates with 1 to 3 years of sales or marketing experience, although experience is preferred but not required. Proficiency with general computer skills and smart devices is necessary along with strong verbal and written communication skills. A high school diploma or equivalent is required, with a college degree being preferred or an equivalent combination of education and experience. The company is an equal opportunity employer committed to creating an inclusive environment where employees can thrive, have fun, celebrate achievements, and support one another. Join Travel + Leisure Co. as an In House Marketing Concierge and be a vital part of the journey where memories start with you.