Imaging Services Assistant

Houston Methodist Hospital is a renowned full-service acute-care hospital situated in the Texas Medical Center, recognized by U.S. News & World Report as the No. 1 hospital in Texas and one of America’s "Best Hospitals." As the flagship hospital of Houston Methodist, it stands as one of the nation’s largest nonprofit teaching hospitals, known for its commitment to innovative medical research, exceptional patient care, and a comprehensive residency program. Houston Methodist has strong academic affiliations with prestigious institutions including Weill Cornell Medicine, New York-Presbyterian Hospital, Texas A&M University, and the University of Houston. These partnerships enhance its capabilities in medical education and research, contributing to its reputation as a leader in healthcare excellence. Houston Methodist Hospital serves thousands of patients from across the globe, emphasizing quality, safety, and compassionate care. As an equal opportunity employer, the hospital fosters a diverse and inclusive work environment where employees are valued and supported.

The Imaging Services Assistant position at Houston Methodist plays a vital role in supporting the imaging technical staff by carrying out various activities designed to enhance safety, exam quality, and overall service provision within the department. This role is essential in maintaining operational efficiency by handling a broad range of supportive tasks that do not require licensure. Key responsibilities include moving patients safely throughout the department and hospital, obtaining and managing supplies, preparing and disinfecting examination rooms and equipment, and other duties necessary to support the imaging team. The assistant must demonstrate adaptability and a strong customer service orientation to address the unique physical, psychosocial, cultural, safety, and developmental needs of patients.

This non-exempt position requires effective communication skills and the ability to build positive interpersonal relationships with patients, families, physicians, and fellow staff members. The Imaging Services Assistant contributes to fostering a positive, team-oriented work environment focused on achieving excellent departmental results. Duties such as patient transportation, facilitating patient movement to changing rooms and restrooms, supporting department workflow, and participating in quality and safety initiatives are core to the role. The assistant will also engage in learning opportunities, proactively seek assignments, and contribute to improving patient satisfaction and departmental metrics. Competence in infection control, safety practices, and confidentiality in handling sensitive information is essential.

Candidates for this role typically hold a high school diploma or equivalent education, with preferred enrollment in an accredited imaging school. Prior experience in imaging student roles or customer service within healthcare or related sectors is advantageous. Certification in Basic Life Support (BLS) from the American Heart Association is required. The role demands strong organizational skills, multi-tasking capabilities, and a learning attitude towards problem-solving and continuous improvement. The assistant will work closely with the imaging team under the guidance of technologists, participate in quality control efforts, and contribute to departmental finance management by prioritizing tasks to minimize overtime and improve efficiency.

In summary, the Imaging Services Assistant at Houston Methodist is a crucial team member supporting imaging services with a focus on patient safety, quality service delivery, and departmental effectiveness. The role offers an opportunity to develop professionally within a leading healthcare institution known for its excellence and innovation in medical services.