Imaging Engineer III

Green Bay, WI, USA|

Job Overview

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Career development opportunities

Supportive workplace culture

employee recognition programs

equal opportunity employment

Job Description

TRIMEDX is a leading company specializing in healthcare technology management, focused on providing exceptional service in managing clinical equipment across healthcare facilities. They differentiate themselves through a strong core culture where all associates share a common purpose: serving clients, patients, communities, and each other with equal measures of care and performance. TRIMEDX values collaboration, respect, and integrity, ensuring a workplace environment that makes employees look forward to coming to work each day. The company promotes a culture where every associate matters and contributes meaningfully, resulting in an inclusive and supportive community within the organization. This commitment is reflected in their focus on customer service, continuous improvement, and employee development.

The Imaging Engineer III role at TRIMEDX encompasses a critical position responsible for the installation, inspection, troubleshooting, repair, calibration, and performance verification of complex and intricate medical imaging equipment. This includes specialty areas such as MRI, CT, Cath-Labs, Radiation Oncology, and other medical imaging modalities. The position requires knowledge and familiarity with all classes of clinical equipment and may involve performing maintenance on equipment outside of the primary specialty area. The Imaging Engineer III also serves as a key advisor to medical and clinical staff regarding the specification, acquisition, safe use, and proper operation of specialty medical imaging equipment.

This role ensures that all regulatory compliance standards are met and actively contributes to department improvements through mentoring and development of other associates. Strong technical expertise is essential, as well as an ability to work collaboratively with various stakeholders including supervisors, subcontractors, vendors, outside service technicians, and end-users. A valid drivers license and the willingness to travel are required elements due to customer and business needs.

At TRIMEDX, Imaging Engineer III associates demonstrate adherence to the company's core values in every professional interaction by showing respect, creating real value, initiating change, and exhibiting integrity. The company offers a unique culture that values employee well-being and fosters a safe and drug-free workplace environment. This role provides an opportunity to make a significant impact in healthcare technology management while also offering career growth and development opportunities within a respected and supportive organization.

Job Requirements

Minimum 5 years experience in the repair, maintenance, troubleshooting, and installation of medical imaging equipment
2 year degree in a technical or electronics field or equivalent experience (waived if TRIMEDX Trained Certification or equivalent biomedical certification completed)
valid drivers license
ability to reach, pull, and use fine motor skills
ability to bend, crouch, kneel, climb, balance, or maneuver body during service and inspection
ability to operate tools and machinery using hand or foot controls
ability to lift, carry, or move objects up to 50 lbs
willingness to travel as needed
adherence to drug-free workplace policy

Job Qualifications

Minimum 5 years experience repairing, maintaining, troubleshooting, and installing medical imaging equipment
2 year degree in technical or electronics field or equivalent experience or TRIMEDX Trained Certification or equivalent biomedical certification
bachelor's degree in engineering technology preferred
complex computer skills including interpreting error codes and computer codes
knowledge of Microsoft Office (Excel) and networking applications
ability to integrate information from multiple sources
excellent interpersonal and customer service skills
TSP certified

Job Duties

Perform performance assurance inspections, scheduled maintenance, and operation verification procedures on complex medical imaging equipment
repair, install, and calibrate complex medical imaging equipment and systems
inform supervisors of the status of repairs, scheduled inspections, unusual equipment situations, and customer concerns
work with, direct, and document activities of subcontractors, vendors, and outside service technicians
maintain clinical engineering expertise through ongoing training and education
lead service operations special projects and mentor others
ensure accuracy and integrity of equipment database including inventory and service history
adhere to Medical Equipment Management Plan and regulatory agency compliances
ensure all service and documentation is complete, timely, and accurate
collaborate with Medical Physicist on radiation outputs for regulatory compliance and patient safety
build and maintain customer relationships
discuss equipment status and functionality with clinicians
adhere to organizational mission, vision, and values
represent TriMedx services positively by integrating core values
perform periodic inventory inspections and maintain common failure parts inventory
verify completion of security analysis for new customer equipment
perform incoming inspections to maintain complete and accurate medical device inventory
make recommendations regarding inventory
carry out all other assigned duties