Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $15.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Paid vacation
Health Insurance
Dental Insurance
Vision Insurance
Free Shift Meals
Family discounts
on the job training
Advancement opportunities
Discount Program
Job Description
IHOP, a renowned and beloved restaurant chain known for its delicious breakfast offerings and friendly atmosphere, is currently seeking dedicated individuals to join their team in Oak Ridge as Shift Managers for the 2nd shift. IHOP has built a strong reputation over the years for providing high-quality food and exceptional customer service, making it a popular dining destination for families and individuals alike. At IHOP Oak Ridge, the team prides itself on fostering a welcoming environment where both employees and customers feel valued. Beyond just being a workplace, IHOP believes in nurturing growth and development opportunities for its staff, offering an atmosphere where team members can build lifelong friendships and create memorable experiences together. Working at IHOP is not just about serving meals; it's about becoming part of a supportive community that values collaboration and personal development.
The Shift Manager role at IHOP Oak Ridge is an entry-level leadership position packed with opportunities for career growth and skill enhancement. This position involves overseeing the smooth operation of the restaurant during the assigned 2nd shift, ensuring excellent customer service, and maintaining the high standards IHOP is known for. The shift manager is entrusted with leading a dynamic team of staff members, providing motivation, training, and supervision to uphold the company's values and service excellence. The role is critical in maintaining operational efficiency, managing food quality, and ensuring compliance with health and safety regulations. In addition, the Shift Manager helps drive sales targets and profitability while fostering a positive and productive work culture. They are responsible for managing inventory levels, handling finances, and making daily banking runs when necessary.
IHOP offers a comprehensive benefits package to its team members, including paid vacation, health, dental, and vision insurance, free shift meals, family discounts, and a discount program that covers travel, gyms, cell phones, restaurants, auto purchases, apparel, and electronics. Starting pay for this position is competitive at $15 per hour, depending on experience. New hires will receive on-the-job training and have clear advancement opportunities within the company. The ideal candidate for this role is someone who thrives in a fast-paced, customer-focused environment and possesses strong leadership qualities, excellent communication skills, and a willingness to work flexible hours, including weekends and holidays. Joining IHOP Oak Ridge means becoming part of a passionate team dedicated to serving great food and making every guest experience memorable. If you are driven, enthusiastic, and ready to step into a leadership role, IHOP welcomes your application to help serve up delicious memories, one pancake at a time!
The Shift Manager role at IHOP Oak Ridge is an entry-level leadership position packed with opportunities for career growth and skill enhancement. This position involves overseeing the smooth operation of the restaurant during the assigned 2nd shift, ensuring excellent customer service, and maintaining the high standards IHOP is known for. The shift manager is entrusted with leading a dynamic team of staff members, providing motivation, training, and supervision to uphold the company's values and service excellence. The role is critical in maintaining operational efficiency, managing food quality, and ensuring compliance with health and safety regulations. In addition, the Shift Manager helps drive sales targets and profitability while fostering a positive and productive work culture. They are responsible for managing inventory levels, handling finances, and making daily banking runs when necessary.
IHOP offers a comprehensive benefits package to its team members, including paid vacation, health, dental, and vision insurance, free shift meals, family discounts, and a discount program that covers travel, gyms, cell phones, restaurants, auto purchases, apparel, and electronics. Starting pay for this position is competitive at $15 per hour, depending on experience. New hires will receive on-the-job training and have clear advancement opportunities within the company. The ideal candidate for this role is someone who thrives in a fast-paced, customer-focused environment and possesses strong leadership qualities, excellent communication skills, and a willingness to work flexible hours, including weekends and holidays. Joining IHOP Oak Ridge means becoming part of a passionate team dedicated to serving great food and making every guest experience memorable. If you are driven, enthusiastic, and ready to step into a leadership role, IHOP welcomes your application to help serve up delicious memories, one pancake at a time!
Job Requirements
- High school diploma or equivalent
- Previous experience in restaurant supervision preferred
- Ability to work flexible hours including evenings, weekends, and holidays
- Strong leadership and communication skills
- Knowledge of food safety and health regulations
- Proficiency in point-of-sale (POS) systems
- Ability to handle financial operations such as bank runs
- Must pass background check
Job Qualifications
- Previous experience in a supervisory or management role in the restaurant industry preferred
- Strong leadership skills with the ability to motivate and develop team members
- Excellent communication and interpersonal skills
- Knowledge of food safety regulations and practices
- Ability to work flexible hours, including weekends and holidays
- Proficient with point-of-sale (POS) systems and restaurant management software
- Willingness to undergo a background check upon hire
- Leadership skills
Job Duties
- Oversee daily operations of the restaurant during assigned shifts, ensuring compliance with health and safety regulations, company policies, and service standards
- Ensure a high level of guest satisfaction by addressing customer inquiries and resolving complaints efficiently and professionally
- Supervise, train, and motivate staff to deliver outstanding customer service
- Foster a positive and productive work environment
- Help achieve sales targets and maintain profitability
- Maintain accurate records of employee performance, inventory, and sales reports, provide recommendations for improvements when necessary
- Assist in monitoring inventory levels, ordering supplies, and managing food costs, ensure that there are always adequate levels of food, paper, kitchen, safety, janitorial, uniform, linen, and other miscellaneous supplies for your shift
- Handle finances and make a daily run to the bank when needed
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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