Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $13.50 - $14.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Paid vacation
Health Insurance
Dental Insurance
Vision Insurance
Free Shift Meals
Family discounts
on the job training
Advancement opportunities
Discount Program
Job Description
IHOP, a well-established and beloved restaurant chain known for its delicious breakfast offerings and family-friendly atmosphere, is currently seeking motivated individuals to join their team in Dalton. Founded with a mission to serve guests warm and tasty meals, IHOP has grown into a reputable name in the restaurant industry with numerous locations nationwide. The Dalton IHOP location is dedicated to providing outstanding customer experiences by fostering a positive work culture where team members can grow, develop, and build lasting relationships. Offering competitive starting pay between $13.50 and $14.00 per hour depending on experience, this position emphasizes opportunities for growth and advancement within the company, alongside a supportive and rewarding work environment that encourages professional and personal development.
The role available is for a Shift Manager during the 1st and 2nd shifts, aimed at entry-level leadership candidates who are passionate about restaurant operations and customer service excellence. This position plays a pivotal role in ensuring the smooth and efficient operation of the restaurant during assigned shifts by leading, supervising, and motivating the staff. The Shift Manager is responsible for maintaining high standards of food quality, guest satisfaction, and brand integrity in line with the IHOP values. Working closely with the team, the Shift Manager helps achieve sales targets and financial goals while ensuring compliance with health and safety regulations. This role also provides ample opportunities to learn on the job, cultivate leadership skills and contribute to a positive and dynamic workplace atmosphere.
Candidates can expect a blend of hands-on responsibilities and managerial tasks including staff training, customer interaction, operational oversight, inventory management, and financial duties. The role requires working flexible hours, including weekends and possibly night shifts, underscoring the restaurant’s commitment to meeting its customers’ needs around the clock. This position is ideal for individuals eager to kickstart a career in restaurant management or those looking to advance their experience in supervisory roles within the food service industry. The company's culture promotes teamwork, employee recognition, and ongoing professional advancement, making it an attractive workplace for individuals seeking both immediate employment and long-term career pathways in hospitality.
The role available is for a Shift Manager during the 1st and 2nd shifts, aimed at entry-level leadership candidates who are passionate about restaurant operations and customer service excellence. This position plays a pivotal role in ensuring the smooth and efficient operation of the restaurant during assigned shifts by leading, supervising, and motivating the staff. The Shift Manager is responsible for maintaining high standards of food quality, guest satisfaction, and brand integrity in line with the IHOP values. Working closely with the team, the Shift Manager helps achieve sales targets and financial goals while ensuring compliance with health and safety regulations. This role also provides ample opportunities to learn on the job, cultivate leadership skills and contribute to a positive and dynamic workplace atmosphere.
Candidates can expect a blend of hands-on responsibilities and managerial tasks including staff training, customer interaction, operational oversight, inventory management, and financial duties. The role requires working flexible hours, including weekends and possibly night shifts, underscoring the restaurant’s commitment to meeting its customers’ needs around the clock. This position is ideal for individuals eager to kickstart a career in restaurant management or those looking to advance their experience in supervisory roles within the food service industry. The company's culture promotes teamwork, employee recognition, and ongoing professional advancement, making it an attractive workplace for individuals seeking both immediate employment and long-term career pathways in hospitality.
Job Requirements
- High school diploma or equivalent
- Previous restaurant supervisory experience preferred
- Ability to work flexible hours including weekends and holidays
- Strong leadership and communication skills
- Knowledge of food safety regulations
- Proficiency with POS systems
- Ability to handle cash and perform banking duties
- Willingness to undergo background check
Job Qualifications
- Previous experience in a supervisory or management role in the restaurant industry preferred
- Strong leadership skills with the ability to motivate and develop team members
- Excellent communication and interpersonal skills
- Knowledge of food safety regulations and practices
- Ability to work flexible hours including weekends and holidays
- Proficient with point-of-sale (POS) systems and restaurant management software
- Willingness to undergo a background check upon hire
- Leadership skills
Job Duties
- Oversee daily operations of the restaurant during assigned shifts ensuring compliance with health and safety regulations company policies and service standards
- Ensure a high level of guest satisfaction by addressing customer inquiries and resolving complaints efficiently and professionally
- Supervise train and motivate staff to deliver outstanding customer service
- Foster a positive and productive work environment
- Help achieve sales targets and maintain profitability
- Maintain accurate records of employee performance inventory and sales reports providing recommendations for improvements when necessary
- Assist in monitoring inventory levels ordering supplies and managing food costs ensuring adequate supplies for the shift
- Handle finances and make a daily run to the bank when needed
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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