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IHOP Server/Waiter/Waitress

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $10.75 - $18.00
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

competitive pay
flexible schedules
Employee Discounts
Training and Development
Positive work environment
Career advancement opportunities

Job Description

IHOP, also known as the International House of Pancakes, is a renowned American multinational restaurant chain that specializes in breakfast foods, casual dining, and a wide variety of pancakes and other breakfast treats. Established in 1958, IHOP has grown over the decades into one of the most recognizable names in the casual dining industry. With numerous locations across the United States and internationally, IHOP prides itself on delivering a welcoming and family-friendly atmosphere where guests can enjoy hearty, satisfying meals at affordable prices. The company is known for its commitment to excellent customer service, a diverse menu catering to all tastes, and a focus on creating a memorable dining experience for every guest.

This role is for a Server/Waiter/Waitress position at IHOP, a key part of the frontline team ensuring guests receive exceptional service from the moment they walk through the door. Servers at IHOP are more than just order takers; they are the faces of the brand and the main point of interaction between the guests and the restaurant. This position requires individuals who can combine a friendly and inviting attitude with thorough menu knowledge and the ability to anticipate guest needs. The Server/Waiter/Waitress plays a vital role in delivering top-notch hospitality, fostering a positive dining atmosphere, and enhancing the overall IHOP experience.

This is an excellent opportunity for those who enjoy working in a fast-paced, customer-oriented environment and have a passion for food and hospitality. The Server/Waiter/Waitress position involves more than just taking orders and delivering food; it involves multitasking, problem-solving, and maintaining cleanliness and order in the dining and service areas. Candidates can expect to engage in various duties such as expediting orders, managing guest checks and cash controls, addressing customer complaints with empathy and efficiency, and ensuring that all supplies are stocked and rotated properly. Additionally, the job requires performing cleaning duties, such as clearing and resetting tables, to maintain a pleasant dining environment.

Successful applicants are those who embody IHOP’s values of friendliness, reliability, and a strong work ethic. Being punctual, well-groomed, presentable, and ready to work are all essential, as is the ability to collaborate well with team members and engage guests with a genuine smile and caring attitude. Physical stamina is also important, as the role involves standing for long periods, lifting moderate weights, and using various hand motions frequently throughout the shift.

The Server/Waiter/Waitress position at IHOP is a part-time or full-time opportunity, depending on the location and availability. While specific salary information may vary, IHOP is committed to offering competitive pay aligned with the local market standards. This role not only provides a stable income but also the chance to gain valuable experience in the hospitality and food service industry, which can serve as a foundation for growth into supervisory and management positions within IHOP or the wider restaurant field.

In summary, working as a Server/Waiter/Waitress at IHOP means being an ambassador of the brand’s hospitality, ensuring each guest feels welcomed, valued, and satisfied. The position is ideal for individuals who thrive in dynamic work environments, enjoy engaging with people, and take pride in contributing to a positive dining experience. If you possess excellent communication skills, a proactive attitude, and a commitment to high standards of service, this role offers a rewarding path to build your career in the restaurant industry.

Job Requirements

  • Show up to work on time
  • Be well-groomed with a clean uniform ready to work
  • Work well with others
  • Be self-motivated
  • Be reliable
  • Have a strong work ethic
  • Possess good communication skills
  • Able to lift 5-15 pounds
  • Able to stand for up to 8 hours
  • Occasionally use motion which entails pushing, pulling, stretching and continuous bilateral use of fingers and wrists

Job Qualifications

  • Good communication skills
  • Ability to lift 5-15 pounds
  • Ability to stand for up to 8 hours
  • Occasionally use motion which entails pushing, pulling, stretching and continuous bilateral use of fingers and wrists
  • Self-motivated
  • Reliable
  • Strong work ethic

Job Duties

  • Lead guests through their IHOP experience with top notch service
  • Expedite all orders
  • Comply to standards in regards to guest checks and cash control
  • Handle guest complaints, always looking to resolve problems quickly
  • Stock and rotate all needed supplies in the service and dining areas
  • Perform cleaning duties, such as helping to clear and set tables

Job Criteria

Experience

Entry Level (1-2 years)


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